Director of the Carson Center for Student Success

About the role

The opportunity involves providing strategic leadership, vision, and operational oversight for a comprehensive student success center serving undergraduate business students. Key responsibilities include leading an integrated academic advising model, career development and industry engagement efforts, and overseeing the Center's management and continuous improvement.

Responsibilities

• Lead an integrated, holistic academic advising model
• Develop and implement student success initiatives that improve retention, progression, and career outcomes
• Oversee the overall management and continuous improvement of the Center
• Deliver high-impact, student-centered services aligned with the mission and strategic priorities of the Carson College of Business
• Directly supervise key functional areas, including academic advising, career support programs, and employer and industry relations
• Report to the Senior Associate Dean for Academic Affairs
• Serve as a key contributor to the College’s student success strategy

Requirements

• Bachelor’s degree in a relevant field with six (6) years of progressively responsible relevant experience, including at least three (3) years of managerial experience
• Master’s degree in a related field may substitute for up to one (1) year of the required experience
• Excellent communication, collaboration, and relationship-building skills across diverse stakeholders
• Demonstrated experience managing professional staff, including supervision of managers or team leads
• Understanding of academic advising models, student development theory, and career readiness framework
• Demonstrated ability to analyze and use data to inform strategy, assess outcomes, and drive continuous improvement

Qualifications

• Full-time, permanent position
• Overtime exempt
• Monthly salary range: $8,600 - $10,700, commensurate with experience and qualifications
• Comprehensive benefits package including paid sick and vacation leave, medical, dental, life and disability insurance, retirement, deferred compensation, and employee tuition waiver

Skills

Knowledge of student information systems, advising platforms, or career management tools, familiarity with other business schools, experience with similar structured academic units, and experience overseeing academic and career functions.

Benefits

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retail
• Deferred compensation, optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

Pay

$8,600 - $10,700 monthly, commensurate with experience and qualifications

Schedule

Full-time, 12-month position

Benefits

• Comprehensive benefits package

Skills

Knowledge of student information systems, advising platforms, or career management tools, familiarity with other business schools, experience with similar structured academic units, and experience overseeing academic and career functions.

Benefits

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retail
• Deferred compensation, optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

Position Sponsorship Eligibility

Not eligible for work visa sponsorship

About Department/College/Area/Campus

The Carson Center for Student Success is part of the Carson College of Business at Washington State University. The College offers a wide range of programs and services designed to support student success and achievement.

Application Instructions

To apply, applicants must upload a resume and cover letter to their online application. External candidates should upload all documents in the “Application Document” section of their application. Current WSU Employees (internal candidates) should update their education and experience in their worker profile in Workday before starting their application. Applicants are encouraged to submit their documents as a PDF, if possible. Reference contact information will be requested later in the recruitment process through Workday.

Background Check

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related needs. A background check will not be completed until an initial determination of qualification for employment has been made.