Director of Technical Assistance

About the role

The Division of Family Permanency Services (FPS) is seeking a Director of Technical Assistance in the Office of Foster Parent Recruitment and Support within the FPS Office of Strategic Program Support (OSPS). OSPS provides technical assistance services to ACS' contracted foster care provider agencies and other key stakeholders to better achieve positive safety, well-being, and permanency outcomes for children in foster care and families.

Responsibilities

• Implement the Home Away from Home Initiative by providing intensive technical assistance and support to provider agencies to enhance their foster parent recruitment and certification efforts.
• Conduct agency-specific data analysis: identifying agency strengths and challenges, developing strategies to address barriers to foster parent recruitment, planning and facilitating weekly onsite meetings.
• Gather qualitative data to assess the performance of provider agencies to identify best practices and bottleneck impact agencies recruitment efforts.
• Create presentations for various leadership meetings, developing workshops based on agency needs and sharing best practices and lessons learned across the system.
• Collaborate with and provide guidance to team members on structures and protocols to effectively support foster care provider agencies in their implementation of best practices.
• Collaborate with provider agencies, ACS and other stakeholders to promote best practices and improve outcomes for children and families.
• Monitor provider agency improvement efforts and utilize a broad range of accountability tools.
• Help advance best practices and continuous improvement across ACS and provider agencies by providing technical assistance covering case practice, business process and performance management.
• Facilitate peer technical assistance between provider agencies and provide support, guidance, and technical assistance to provider agencies on new policies.
• Produce reports, slide decks, power points by aggregating and analyzing data on technical assistance efforts, areas in need of improvement and successes.

Requirements

The selected candidate will be offered a salary of $100,000. This position is only open to candidates who are permanent (not provisional) in the Civil Service Title of Administrative Director of Social Service N/M.

Qualifications

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
• Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

Additional Information

• Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
• To Apply: Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 783223.
• No phone calls, faxes or personal inquiries permitted.
• Note: Only candidates under consideration will be contacted.
• Administrative Director of SOC - 1005C

Additional Information

• Minimum Qualifications
• 55a Program
• Public Service Loan Forgiveness
• Residency Requirement
• Additional Information