Director of Surveillance
About the role
The Director of Surveillance provides strategic leadership and oversight for surveillance operations across all organizational enterprises, including the casino/resort, The Wilderness golf course, and the Y‑Store and C‑store locations. The role safeguards gaming and enterprise integrity, protects organizational assets, reduces operational risk, and supports guest and employee safety through continuous monitoring and the investigation of theft, fraud, misconduct, and other significant incidents. This position ensures compliance with Tribal laws and regulations, Tribal Gaming Commission requirements, Tribal Internal Control Standards (TICS), System of Internal Control Standards (SICS), National Indian Gaming Commission (NIGC) regulations, Tribal‑State Compact provisions, and organizational policies. Surveillance operations must remain independent, maintaining strict confidentiality and integrity in all monitoring, documentation, and reporting activities. The Director of Surveillance establishes consistent surveillance standards, procedures, documentation practices, and access controls across all locations; evaluates enterprise‑specific risks and coverage needs; oversees monitoring of cash‑handling areas, points of sale, inventory locations, restricted areas, and other sensitive spaces; and reviews significant incidents to determine appropriate response and follow‑up. The role identifies patterns of theft, fraud, internal misconduct, inventory loss, and operational vulnerabilities, and provides leadership with information on emerging risks, system deficiencies, and recommended corrective actions. Independence between regulatory gaming surveillance and non‑gaming enterprise surveillance is maintained at all times.