Director of Strategy & Operations (STEAM Nonprofit) – Hybrid | Greater Boston
About The Role
This is not a traditional operations position. The Director of Strategy & Operations serves as a senior organizational leader and strategic partner to the Founder & CEO. You will own internal operations, organizational systems, AmeriCorps strategy and compliance, operational planning, and cross-functional execution - ensuring our programs, people, and processes are aligned to deliver exceptional results. This role is for someone who enjoys building organizations, creating scalable systems, leading through complexity, and translating ambitious vision into operational excellence.
What You'll Lead
- Organizational strategy execution and operational planning
- AmeriCorps implementation, compliance, and organizational oversight
- Program quality and performance, delivered through the Program Manager
- Cross-functional operations, HR systems, and operational infrastructure
- Organizational planning, dashboards, KPIs, and accountability systems
- Internal communication, leadership alignment, and continuous improvement
- Operational readiness for the Innovation Lab launch and continued statewide growth
We're Looking For Someone Who
- Has built or significantly improved organizational systems - not simply managed existing ones
- Has scaled organizations, programs, or complex operations
- Has partnered closely with founders or executive leaders to drive growth
- Exercises strong judgment and makes thoughtful decisions when information is incomplete
- Leads through accountability, collaboration, coaching, and continuous improvement
- Thrives in entrepreneurial environments where building matters as much as managing
This Role Is Not for Everyone
This is not a coordination or support role. You'll operate with a high degree of independence - owning operational outcomes, building systems that don't yet exist, making difficult decisions, and helping shape the future of a growing nonprofit. The ideal candidate leaves organizations stronger than they found them by building sustainable systems, developing leaders, and creating operational excellence that scales.
Why Kids in Tech?
This is a chance to join Kids in Tech during one of the most exciting periods in our history. You'll build the operating foundation for an organization expanding its reach, launching new initiatives, and creating life-changing opportunities for thousands of young people across Massachusetts. If you're energized by building systems, leading people, and shaping the future of a mission-driven organization, we'd love to hear from you.