Director of Strategic Account Management

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth. Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach. Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters. If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!

About the role

This position is hybrid, requiring a minimum of 3 days/week in our Melville, NY headquarters.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Strategic Client Development and Sales Map processes, including both current and future state mapping of Account Management and Sourcing and system dependencies.
• Gather procurement requirements and strategy, process, tool, and template design across continental markets in network of major airline.
• Develop procurement and operational cost performance measures, indicators, and reporting tools to track performance.
• Engage in procurement negotiations across the network of a major airline with various levels of suppliers.
• Engage in stakeholder mapping, including engagement strategy through implementation.
• Prepare presentations, financial analysis, and submissions for approvals to internal stakeholders.
• Perform additional duties as needed, including responsibilities if designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO), or Information Assurance Accounting Officer (IAAO).

Requirements

• Bachelor’s degree, or foreign equivalent, in Communications, Business, or a related field.
• 5+ years of experience in account management/sourcing.
• 5+ years of experience specifically in:
  • Reviewing and revising procurement agreements
  • Running competitive RFP processes
  • Risk assessment exercises
  • Negotiating supplier contracts, contract renewals, and addendums
  • Preparation of annual procurement budgets within corporate guidelines
• At least 5 years of experience in the travel industry, working closely with airlines and/or hotels.
• Ability to manage workload effectively in a fast-paced environment.
• Solid judgment and leadership skills.
• Attention to detail and high-quality work output.
• Strong presentation and communication skills.
• Leadership in inter-team communication and cohesiveness.
• Loyal, trustworthy, mission-driven, and self-directed with a passion for API.
• Exceptional verbal and written communication skills.
• Impeccable integrity, analytical skills, and strong work ethic.
• Persuasive presentation skills in both small and large audience settings.

Skills

• Strategic Thinking
• Leadership
• Client Relationship Management
• Business Acumen
• Sales and Negotiations
• Problem Solving/Analysis
• Project Management
• Financial Management
• Team Collaboration
• Adaptability
• Results Driven
• Budget Management
• Communication Proficiency

Pay

Good Faith annual salary is $157,000.

Work Environment

• This position operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.