Director of Sales Operations – Merchant Cash Advance (MCA) / Business Funding
Job Description
A rapidly growing alternative lending and business funding firm is seeking a Director of Sales Operations to lead and scale a high-performance sales team. The company provides fast working capital, revenue-based financing, and business lines of credit to small and mid-sized businesses across the U.S.
The organization has already funded $100M+ to businesses and is now entering its next stage of growth, requiring a proven sales leader from the Merchant Cash Advance (MCA) / business funding space to elevate performance and production.
Director of Sales Operations Responsibilities
- Lead and manage a team of 10 sales representatives (Closers)
- Conduct daily/weekly sales meetings, call reviews, and coaching sessions
- Improve scripts, follow-up processes, and closing strategies
- Support reps on live deals and pipeline movement
- Track KPIs, production metrics, and sales performance
- Optimize CRM usage, reporting, and pipeline management
- Assist with hiring, onboarding, and training new reps
- Build scalable systems to improve efficiency and revenue output
Director of Sales Operations Requirements
- 4+ years in Merchant Cash Advance (MCA) or business funding
- Proven personal closing experience in high-volume sales
- Prior experience managing or leading a sales team
- Strong understanding of KPIs, pipelines, and production metrics
- Background in fast-paced, high-volume sales environments
- $15M+ in funded deals (preferred)
Culture & Environment
A high-energy, competitive, and performance-driven sales floor
Collaborative and diverse team environment
Business casual Monday–Thursday, casual Fridays
Leadership focused on mentorship, accountability, and growth
A team culture built around hunger, speed, and results
Perks
- Best-in-class real-time lead flow
- Team incentives and outings (Topgolf, softball, team dinners, etc.)
- Continuous sales training and leadership development
Growth Opportunity
This is a rare opportunity to step into a leadership role where you can directly shape a growing sales organization. Your impact on team performance directly drives your earning potential and long-term growth within the company.