Director of Sales Operations

About the role

The Director of Sales is responsible for promoting and selling hotel accommodations and event spaces to potential clients and groups. The primary focus is the Casper Homewood Suites, with the ability to promote and sell groups and events at any Erck Hotel. In addition to sales activities, the Director of Sales handles all administrative tasks of the sales office.

Responsibilities

• Identify potential clients, including corporate accounts, event and group travel planners, and individual guests.
• Build and maintain relationships with key clients to ensure repeat business.
• Secure group and events business through both outside and inside sales activities.
• Create and deliver sales presentations to clients, showcasing the hotel’s features, amenities, and services.
• Highlight the unique selling points and benefits of choosing the hotel for accommodation or events.
• Develop customized proposals based on the specific needs and preferences of clients.
• Provide detailed pricing, terms, and inclusions for accommodations, meetings, and events.
• Negotiate rates, terms, and contracts with clients to secure bookings.
• Ensure all contract terms are clear, agreed upon, and adhered to.
• Promote and sell event spaces for conferences, meetings, and other gatherings.
• Collaborate with event planners and coordinate logistics for group bookings.
• Attend industry events, trade shows, and networking functions to expand the hotel’s visibility and connect with potential clients.
• Utilize various marketing channels, including email campaigns and social media, to promote hotel services.
• Achieve sales targets and revenue goals set by the hotel management.
• Continuously monitor sales performance and adjust strategies as needed to meet objectives.

Pay

$40,000.00 – $70,000.00 per year

Benefits

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule

Full-time

Work Location

In person