Director of Sales

Responsibilities

• Demonstrated ability to build backlog and accelerate sales pace in the high-end group market
• Leads and manages sales segments to achieve and exceed budgeted group room nights and revenue goals annually; while ensuring that targeted crossover goals for future years are met
• Analyze critical business/accounts and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service
• Handles key accounts at the property level, as determined by the resort’s leadership
• Spearhead the development of new group business. This includes creating relationships with industry influencers in meetings and events and leveraging business and activity intelligence reports & proficient use of business development and research solutions
• Aid in the creation and implementation of the annual and monthly direct-sales action plans for Terranea This includes collecting industry trending information and data analytics
• Actively participate in sales presentations, key industry shows, property tours and client meetings
• Assist with annual hotel strategy plan as well as property sales budget
• Aid in the development of rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management
• Establish dominant positioning within defined competitive sets and establish a sustained pattern of market share advantage
• Aid in recruiting and hiring sales talent with well-established relationships and contacts with meeting industry influencers
• Assist/Direct in the negotiations and closing of business

Qualifications

• College graduate or equivalent industry experience
• Minimum 5 years of experience as the sales leader at a luxury resort
• Experience with Opera PMS and Agency360 preferred
• Strategic thought leader with knowledge and expertise in hospitality sales and marketing
• Analytical and detail oriented
• Strong direct sales experience in business development of new and emerging markets that have the propensity to utilize luxury resorts
• Excellent communication skills, both written and verbal
• Extensive experience and/or knowledge of the contracting process and negotiations within a comparable environment
• Effective management of group distribution channels, both current and emerging
• Extensive working knowledge of relevant computer programs: Word, Excel, Salesforce, Adobe Illustrator & Power Point
• Opera working knowledge is preferred
• Goal oriented and ability to work collaboratively and independently to achieve objectives
• Strong Customer Service skills
• Read, interpret, and create business records and statistical reports
• Use mathematical skills to interpret financial information
• Make business decisions based on production reports and similar facts
• Plan and organize the work of others
• Experience in strategic account management methods, as well as, advanced business planning acumen
• Ability to work under stressful conditions and balance multiple commitments simultaneously
• Strong customer service aptitude
• Understanding of budgetary and fiscal responsibility within the department
• Familiarity with all operational areas of the resort

Pay

Base Pay Start Rate: $175,000 - $200,000/Yr. + Incentives

Benefits

• group medical, dental, vision, life, disability benefits
• an employee assistance program
• paid time off/sick time
• participation in a 401(k) plan with a company match!