Director of Sales

Key Responsibilities

• Develop and execute strategic sales plans to achieve revenue and market share goals across all segments including corporate, group, leisure, SMERF, university, healthcare, and local negotiated accounts.
• Lead proactive sales efforts through direct solicitation, outside sales calls, prospecting, networking, and client entertainment.
• Identify new business opportunities within the Brookline, Longwood Medical Area, university, biotech, and Boston corporate markets.
• Maintain strong relationships with key accounts, travel managers, meeting planners, and third-party partners.
• Oversee group sales processes including lead response, contract negotiations, site inspections, and account management.
• Conduct regular sales strategy meetings and pipeline reviews.
• Develop and oversee the annual marketing plan and commercial budget.
• Manage hotel digital presence including website content, online reputation, social media strategy, and third-party listings.
• Partner with brand and regional marketing teams on campaigns, promotions, and public relations initiatives.
• Analyze market trends, competitive intelligence, and demand patterns to adjust strategy accordingly.
• Coordinate photography, collateral materials, email marketing campaigns, and local partnerships.
• Ensure brand standards and messaging consistency across all channels.
• Collaborate with revenue management leadership to optimize pricing, forecasting, and inventory strategies.
• Monitor market performance metrics including occupancy, ADR, RevPAR, and market share indices.
• Participate in weekly revenue strategy and forecasting meetings.
• Utilize reporting tools and CRM platforms to evaluate sales production and business trends.
• Recruit, train, mentor, and develop sales team members.
• Foster a collaborative, high-performance culture focused on accountability and results.
• Establish individual and team performance goals.
• Support employee engagement initiatives and professional development opportunities.
• Represent the hotel at industry events, chamber meetings, trade shows, and networking functions.
• Enhance the hotel’s visibility within the Brookline and Boston hospitality communities.

Requirements

• Bachelor’s degree in Hospitality, Marketing, Business, or related field preferred.
• Minimum 5+ years of hotel sales leadership experience, preferably in a lifestyle, boutique, or full-service hotel environment.
• Strong understanding of the Boston and Brookline hotel markets preferred.
• Proven track record of achieving revenue goals and growing market share.
• Experience with Marriott, Hilton, Hyatt, or independent lifestyle hotel systems preferred.
• Proficiency in CRM systems, digital marketing platforms, and hotel sales software.
• Excellent communication, negotiation, presentation, and leadership skills.
• Strong analytical and strategic planning abilities.

Qualifications

• Exceptional interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Knowledge of hotel operations and industry best practices.
• Experience with hotel sales software and CRM systems.
• Ability to manage multiple projects simultaneously.

Skills

• Strategic thinking and problem-solving skills.
• Effective negotiation and relationship-building skills.
• Strong analytical and data-driven decision-making skills.
• Excellent written and verbal communication skills.
• Ability to adapt to changing market conditions and priorities.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

$120,000 - $130,000 annually

Schedule

Full-time position

Company Information

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.