Director of Sales

Responsibilities

• Possess strong understanding of venue operations and guest flow from arrival to gaming, dining, and service.
• Collaborate with Operations and Culinary teams to execute events in line with guest expectations and brand standards.
• Prepare and analyze weekly, monthly, and quarterly sales reports.
• Maximize revenue through strategic upselling and cross-departmental coordination.
• Identify and pursue corporate and social sales opportunities within assigned markets.
• Lead by example to foster a culture of hospitality, performance, and teamwork.
• Mentor and train team members on sales techniques and service excellence.
• Maintain accurate records, handle administrative tasks (timekeeping, payroll, inventory) as needed.
• Support community partnerships, marketing activations, and outreach programs to strengthen local brand presence.
• Ensure compliance with health, safety, and food and beverage standards during event preparation and execution.

Qualifications

• 3–5 years of experience in event or hospitality sales, ideally within a high-volume entertainment, leisure, or restaurant concept.
• Strong knowledge of local markets, sales trends, and industry best practices.
• Excellent interpersonal, organizational, and communication skills.
• Proven ability to negotiate contracts and manage client relationships.
• Experience supervising projects and coordinating cross-functional teams.
• Skilled in Microsoft Office and sales management systems (CRM, POS, or event management tools).
• Strong analytical and problem-solving skills with attention to detail.
• Able to work extended hours, including evenings, weekends, and holidays, based on business needs.
• A proactive, self-directed professional with a hospitality-first mindset.
• Bachelor’s degree in Business, Hospitality, Marketing, or a related field preferred.