Director of Sales

Job Purpose

The Director of Sales is responsible for building relationships with guests, corporate partners, and community organizations to drive event revenue and showcase Puttery as a premier entertainment destination. This role leads all sales efforts, including prospecting, booking, and coordinating events, while ensuring that every experience aligns with brand standards and guest expectations.

Responsibilities

• Possess strong understanding of venue operations and guest flow from arrival to gaming, dining, and service
• Collaborate with Operations and Culinary teams to execute events in line with guest expectations and brand standards
• Prepare and analyze weekly, monthly, and quarterly sales reports
• Maximize revenue through strategic upselling and cross-departmental coordination
• Identify and pursue corporate and social sales opportunities within assigned markets
• Mentor and train team members on sales techniques and service excellence
• Maintain accurate records, handle administrative tasks (timekeeping, payroll, inventory) as needed
• Support community partnerships, marketing activations, and outreach programs to strengthen local brand presence
• Ensure compliance with health, safety, and food and beverage standards during event preparation and execution
• Perform additional duties as assigned by the General Manager

Qualifications

• 3–5 years of experience in event or hospitality sales, ideally within a high-volume entertainment, leisure, or restaurant concept
• Strong knowledge of local markets, sales trends, and industry best practices
• Excellent interpersonal, organizational, and communication skills
• Proven ability to negotiate contracts and manage client relationships
• Experience supervising projects and coordinating cross-functional teams
• Skilled in Microsoft Office and sales management systems (CRM, POS, or event management tools)
• Strong analytical and problem-solving skills with attention to detail
• Able to work extended hours, including evenings, weekends, and holidays, based on business needs
• A proactive, self-directed professional with a hospitality-first mindset
• Bachelor’s degree in Business, Hospitality, Marketing, or a related field preferred

Working Conditions

• Fast-paced, guest-facing environment that requires constant interaction and multitasking
• Extended periods of standing, walking, and moving throughout the venue, including stairs
• Exposure to varying temperatures and noise levels during indoor and outdoor events
• Regular evening, weekend, and holiday hours to support business and event schedules
• Occasional travel may be required for sales calls, networking events, or venue support

Perks & Benefits

• Competitive base salary plus commission and performance-based incentives
• Senior leadership role within a growing, multi-location entertainment brand
• Authority to shape sales strategy, team structure, and market approach
• Access to venue spaces for client engagement and relationship-building
• Employee discounts and venue perks (food, beverage, and experiences)
• Medical, dental, and vision benefits, plus paid time off and holidays (where applicable)