Director of Sales
New Business Development
Identify, prospect, and qualify new customers whose transportation needs align with MW Logistics' services, including Freight Brokerage, Yard Management and Drayage. Conduct in-depth analysis and needs assessment for potential and existing customers to recommend the best service solutions. Utilize data insights and sales enablement tools to conduct lead generation activities for new business, including cold calling, networking and other prospecting methods in order to convert new business.
Sales Process Administration & Improvement
Complete administration requirements for managing account, identify areas for improvement within the sales process and customer service to enhance both internal and external support and processes.
Cross-Functional Collaboration
Work closely with the Pricing, Operations. Sales, Account Management and Leadership to secure and maintain customer relationships.
Customer Scorecards
Actively review and manage customer scorecards to track performance and satisfaction.
Customer Communication
Provide continuous, seamless, and timely communication with customers, ensuring their needs are met efficiently.
Required Qualifications
- Education: Bachelor’s Degree from an accredited college or university required.
- Experience: Minimum of 7 years of work experience in logistics/transportation sales, preferably within a 3PL or related logistics environment.
- Demonstration of a strong understanding of the logistics industry, specifically transportation services such as dedicated freight, brokerage, and drayage.
- Communication Skills: Excellent written and verbal communication skills, with the ability to engage and influence stakeholders at all levels.
- Computer/Systems: Moderate to Excellent Microsoft Office suite skills. Experience and ability to use TMS/CRM.
- Travel: Ability to travel up to 25% to meet with clients and attend industry events.
- Business Development: Proven ability to develop new business relationships and close sales in a competitive market.
- Analysis: Analytical mindset with the ability to use data and systems to drive decisions and sales strategy.