Director of Sales

About the role

The Director of Sales at Hampton Inn Morehead City is responsible for developing and executing strategic sales plans through various channels including direct sales, marketing, e-commerce, public relations, and community partnerships.

Responsibilities

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Use internal and external resources and data to develop strategic plans to incorporate all business segments.
• Understand sales and business processes, support corporate and hotel goals, and contribute to enhancing customer value.
• Identify customer business requirements and craft customer offers resulting in increased revenue share for the hotel.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.
• Achieve annual hotel revenue goals as agreed upon and established in the annual budget.
• Accept leadership responsibilities by modeling proper selling techniques, effectively developing others, and committing to industry and personal development.
• Develop effective presentations (orally and written) where ideas, opinions, recommendations, and conclusions are clearly understood.
• Travel locally to conduct outside calls, promote the hotel, and review competition.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.

Requirements

• Four-year college degree required; additional/advanced degree coursework in business administration, marketing, and communications a plus.
• Previous sales experience in a comparable hotel size and scope required with operations experience preferred.
• Public relations and community marketing experience required.
• Proficient in use of Excel, Word, Delphi, and access database tools.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• Experience with CRM systems.

Skills

• Sales strategy development and execution.
• Customer relationship management.
• Market research and analysis.
• Team leadership and coaching.
• Effective presentation and negotiation skills.
• Proficiency in Microsoft Office Suite.

Benefits

• Medical, Dental, and Vision Health Insurance
• Paid Time Off
• 401(k) Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Education/Professional Development
• Technology Reimbursements

Pay

Competitive salary based on experience and qualifications.

Schedule

Variety of work schedules may be required, including occasional weekend and holiday work.

Work Environment

Requires sitting for extended periods, lifting up to 10 pounds, bending, reaching, using hands and fingers to operate keyboard.

Company Beliefs

We believe in People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It.