Director of Sales

Duties and Responsibilities

• Achieving or exceeding individual sales goals and hotel budgets
• Developing and implementing effective sales strategies to maximize revenue generation
• Creating and executing Monthly/Quarterly Strategic Plan
• Managing lead sources to ensure quantity and quality of leads
• Soliciting new customers through strategic and proactive outbound sales efforts for group, extended stay group and transient room revenue
• Conducting sales calls to key accounts or major prospects
• Developing and maintaining good relationships with officials and representatives of local community groups and companies
• Handling client site inspections
• Negotiating contracts and CRM activities
• Monitoring sales activities/performance to ensure revenue goals meet or exceed established plan
• Accurately reporting variance/projections to General Manager
• Weighing the value of each piece of business against hotel and company objectives
• Using corporate Revenue Management resources to help make informed decisions and maximize revenue

Requirements

• Minimum of 5 years sales management experience, in a market similar to downtown Indianapolis and leading a team of 6-10 sales managers
• 2-3 years of catering and event sales experience
• Knowledge of forecasting sales and budget analysis
• Demonstrated ability to understand customer requirements and translate these into sales solutions
• Ability to be assertive and persuasive without being aggressive
• Excellent communicator with strong written and verbal communication skills
• Strong organizational skills including follow up, time management, ability to multi-task, and manage multiple priorities in a fast-paced environment
• Working knowledge of MS Word, and Excel with preferred experience in brand systems
• Prior experience with CRM preferred
• Proven experience negotiation, creating and reviewing sales contracted
• Ability to maintain a valid driver’s license
• Ability to effectively use technology to prospect, track, maintain account information, respond to RFPS, and comply with brand standards
• Ability to travel as necessary to corporate/brand trainings and events (less than 20%)

Benefits

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”)
• Hotel Room Discounts
• Company Paid Employee Assistance Program
• Generous Time Off Package

About the Role

The Crowne Plaza Indianapolis Downtown - Union Station is seeking an experienced candidate for the position of Director of Sales. This position will focus on developing and implementing sales strategies to maximize hotel revenue and profitability. The Director of Sales will be responsible for achieving targeted revenue goals, executing sales strategies, and conducting site inspections of the hotel.