Director of Sales

Responsibilities

• Develop and maintain a marketing plan and sales budget with the General Manager.
• Solicit new and existing business accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral.
• Attend trade shows, community events and industry meetings.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Finalize all books/contracts in a timely manner servicing guests through the process.
• Pursue new clients through creative/innovative sales techniques.
• Qualify clients, develop proposals, and prepare contracts.
• Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments.
• Initiate and implement sales promotional programs with travel partners.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests.
• Work with other departments within the hotel to provide quality service to customers.
• Train front desk staff and other applicable staff members on sales call process.
• Conduct on-site tours.
• Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel.

Qualifications

• Knowledge of sales process, client base, and general market knowledge.
• Ability to negotiate, convince, sell and influence professionals and hotel guests.
• Knowledge of revenue management and ability to successfully forecast business on both short-term and long-term basis.
• Able to develop and maintain rapport with key community contacts to ensure a visible presence in the community.
• Able to investigate and analyze current activities or information in the sales field and make logical conclusions and recommendations.
• Possess proficient computer skills including knowledge of MS Office products, knowledge of brand operating systems preferred.

Benefits

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA