Director of Sales and Marketing, Hospitality

About the role

We are seeking a dynamic, visionary executive to lead our NeueHouse MSQ Sales & Marketing efforts. As NeueHouse’s Sales & Marketing Director, you will bridge the gap between lifestyle hospitality and enterprise sales. You will build the strategy that defines how we win, monetize, and amplify NeueHouse's unique offerings in our most mature market.

Responsibilities

• Deliver multi-million dollar revenue targets by deploying sales, marketing and pricing strategies based on market demand and seasonality.
• Partner with Revenue Management, Centralized Sales and Brand Marketing to align regional campaigns, drive profitable demand across products and maximize client experience.
• Dynamically inform product design and service delivery based on client and member feedback
• Sales presence should be engaging, approachable and build instant rapport to coach, mentor, and provide feedback to team of 3-4 sales and marketing professionals
• Grow revenue and opportunities through local relationship management, channel partners, strategic accounts and local insights
• Build and grow relationships with key market partners, area hotels, other large scale venues, broker agencies, event production companies and Association Management firms
• Know your competition and successfully articulate the NeueHouse story and how we differentiate
• Partner with Operational leadership to best support the client experience and maximize revenue generating opportunities and work cross functionally
• Assess current team processes and procedures, identify opportunities for improvement, and implement them
• Direct Marketing Manager to deliver highly targeted local outreach, campaigns and content; curate culturally relevant productions/community partnerships; maximize owned channels including email, social media, sales enablement collateral and on-site screens/signage; and build a pipeline of events that include branching into off-peak periods.
• Work closely with SVP Brand Marketing to maximize centralized resources supporting NeueHouse, including digital marketing, a shared PR agency across our 3 new NYC cultural venues, and shared graphic design and cultural marketing support.
• Partner with the Director of Membership to support initiatives designed to engage members and create a one-of-a-kind community and member experience. Develop and maintain accurate forecasts for upcoming months to guide operational strategy and inform resource allocation.

Requirements

7+ years of sales & marketing experience, with at least 5 years leading teams in high-volume hospitality or meeting and events sectors.

Deep understanding of revenue analytics and the ability to articulate the NeueHouse story to differentiate us in the market.

Proven success managing teams through intense collaboration between sales, marketing and revenue leadership.