Director of Revenue Management

About the company

Tandem Hospitality Group is an innovative presence in the hospitality industry. We focus on boutique hotels and chef-driven restaurants with a hands-on, operator-led approach. Our leaders partner closely with their teams to drive performance, elevate the guest experience, and build strong, sustainable operations.

About the management team

We harness more than 100 years of combined on-property hospitality experience, including expertise in design, construction and operations, to work in tandem with our partners to create the best possible outcome for ownership groups and property level teams alike.

Position Summary

The Director of Revenue Management (DRM) is responsible for leading Tandem Hospitality Group’s revenue strategy across the portfolio, driving top-line performance through data-driven decision making, disciplined execution, and cross-functional alignment.

Key Responsibilities

• Revenue Strategy & Performance

• Develop and execute revenue strategies to maximize RevPAR, ADR, occupancy, and market share (MPI, ARI, RGI)
• Lead pricing strategy across all segments (transient, group, and catering)
• Analyze STR, Demand360, and internal data to identify trends, risks, and opportunities
• Optimize channel mix and distribution strategy to drive profitable revenue
• Identify and act on displacement analysis and compression opportunities
• Forecasting & Financial Discipline
• Own the revenue forecasting process (daily, weekly, and rolling forecasts)
• Ensure forecasts are accurate, forward-looking, and actionable
• Establish forecasting standards, cadence, and accountability across properties
• Partner with Finance and Operations to align forecasts with budgeting and business planning

• Systems & Infrastructure

• Drive effective use and optimization of RMS, PMS, CRS, and distribution platforms
• Evaluate and implement revenue tools (e.g., Duetto, Lighthouse, OTA platforms)
• Ensure system configuration aligns with pricing, inventory, and channel strategy
• Audit property-level system setups for consistency and compliance

• Leadership & Accountability

• Lead weekly revenue strategy calls focused on action and performance
• Provide clear direction to GMs, DOS, and property leaders
• Hold teams accountable for the execution of pricing and distribution strategies
• Escalate performance issues and partner with leadership on corrective action

• Commercial Collaboration

• Partner with Sales to align group strategy with transient demand and optimize mix
• Collaborate with Marketing on promotions, digital strategy, and demand generation
• Ensure OTA strategy and visibility tactics align with revenue goals
• Support hotel openings, transitions, and repositioning strategies

• Process & Standardization

• Build and implement revenue management SOPs and best practices
• Standardize reporting, dashboards, and KPIs across the portfolio
• Drive consistency, discipline, and continuous improvement

Qualifications

• Bachelor’s degree in Hospitality, Business, Finance, or related field preferred
• 5–8+ years of revenue management experience in hospitality
• Multi-property or portfolio-level experience strongly preferred
• Proven track record of driving RGI growth and revenue performance
• Strong knowledge of RMS, PMS, CRS, and distribution platforms
• Experience with STR reports, Demand360, and forecasting tools
• Strong financial acumen and analytical capability
• Ability to influence cross-functional stakeholders without direct authority

Core Competencies

• Strategic Thinking
• Analytical Acumen
• Commercial Leadership
• Execution Discipline
• Communication & Influence
• Change Leadership
• Agility & Problem Solving
• Financial acumen and performance management
• Communication and stakeholder influence

Success Metrics

• Consistent RGI growth across the portfolio
• Forecast accuracy within defined thresholds
• Improved channel mix and reduced reliance on high-cost channels
• Strong alignment across Sales, Marketing, and Operations
• Measurable improvement in revenue processes and execution

Physical Requirements & Work Environment

This role is primarily office-based with regular interaction with property teams and leadership. The position may involve:

• Sitting for extended periods while working on a computer
• Occasional travel to hotel properties
• Participation in meetings, strategy sessions, and operational reviews

Schedule Requirements

• Flexible schedule required to meet business needs
• Availability for regular revenue calls and leadership meetings
• Ongoing travel required

Compensation

• Salary Range: $100,000-140,000 annual
• Bonus eligibility tied to revenue performance metrics

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Flexible spending accounts
• Life and AD&D insurance
• Short- and long-term disability
• Employee assistance program
• Hotel employee discount program

About Us

We believe great hospitality starts with great people. Our philosophy—pedal together, win together—guides how we lead, collaborate, and succeed as a team.