Director of Revenue Cycle

About the role

JAMHI Health & Wellness, Inc. is seeking a mission‑driven and strategic Director of Revenue Cycle to lead the teams and systems that help make quality care accessible to the people we serve. In this highly visible leadership role you will oversee Patient Access and Revenue Cycle operations from scheduling and registration through billing, claims, payment, denial resolution, and accounts receivable. You will shape effective workflows, strengthen financial performance, develop teams, and use data to drive meaningful operational improvements while working closely with clinical, administrative, and finance leaders.

Responsibilities

• Oversee Patient Access and Revenue Cycle operations from scheduling and registration through billing, claims, payment, denial resolution, and accounts receivable.
• Shape and improve workflows to enhance financial performance and patient experience.
• Develop and mentor teams, establishing clear performance expectations.
• Use data analytics to identify opportunities for improvement and drive operational enhancements.
• Collaborate with clinical, administrative, and finance leaders to improve billing readiness, documentation, charge processes, payer performance, provider enrollment, and revenue integrity.
• Ensure consistent, standardized workflows across Patient Access and Revenue Cycle functions.
• Lead continuous‑improvement initiatives to reduce barriers to care and strengthen financial outcomes.

Minimum Qualifications

• Ability to pass a criminal background check in accordance with current state regulations.
• Bachelor’s degree in business, health administration, accounting, finance, health information management, or a related field (or equivalent combination of education and experience).
• Four years of progressively responsible revenue cycle experience in a community health center, integrated healthcare, or similarly complex healthcare setting.
• At least three of those years must include formal supervisory or management responsibility.
• Valid Alaska driver’s license and ability to clear JAMHI auto‑insurance screening if driving is required.

Preferred Qualifications

• Experience with Epic, OCHIN Epic, or a comparable enterprise EHR/practice‑management platform, including work queues, reporting, testing, and workflow optimization.
• Experience with Alaska Medicaid, Medicare, commercial payers, integrated behavioral health, FQHC and CCBHC services, and provider enrollment.
• Professional certification such as CRCR, CHFP, HFMA, CPC, CPB, or an equivalent revenue cycle, coding, or healthcare finance credential.
• Experience with non‑profit and healthcare organizations.
• Certified Professional Accounting certification.

Pay

On‑Site Pay Range: $46.77 – $59.39 per hour (determined based on a standardized scale that considers relevant experience and education).

Benefits

• Relocation reimbursement available.