Director of Residential Services

About the role

Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 11 states. We are seeking an experienced Director of Residential IDD Services in King of Prussia, PA. The Director of Residential Services maintains a high‑quality program to support individuals with intellectual and developmental disabilities, supporting the team with day‑to‑day operations and challenges to achieve programmatic goals.

Responsibilities

• Lead and train a team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
• Manage staff schedules and ensure shifts are adequately staffed.
• Develop and update Individual Support Plans (ISP) / Person‑Centered Plans (PCP) with an interdisciplinary team, including concerns, observations, and behavioral developments.
• Ensure individuals are supported per their ISP/PCP, including medication management, meal planning, and behavior management.
• Ensure program documentation and billable records are completed accurately and timely.
• Monitor the health and medical needs of individuals and immediately report any concerns.
• Manage relationships with the families and guardians of the individuals in our care.
• May conduct programmatic investigations and be on‑call in cooperation with other management staff.
• Additional tasks and responsibilities may be assigned.
• Cooperate with licensing and department staff in any inspection, inquiry, or investigation.

Minimum Requirements

• Bachelor’s degree required.
• At least two years of full‑time work experience supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Team‑oriented with demonstrated leadership experience.
• Experience with problem solving across multiple priorities.
• Ability to establish a comfortable and supportive relationship with individuals receiving supports.
• Employment contingent upon successful completion of criminal background check, central registry, child abuse registry, and drug testing.

Pay

Starting pay is $65,000 per year.

Benefits

• Competitive insurance benefits (medical, dental, vision).
• Paid holidays, including a birthday holiday.
• Generous PTO.
• Employee incentive & discount programs.
• 403(b) retirement plan.
• Incredible career growth opportunities.
• University partnerships that include tuition reduction.