Director of Residential Services

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states.

About the role

The Director of Residential Services maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals.

Responsibilities

• Lead and train a team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Manage staff schedules and ensure shifts are adequately staffed
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• May conduct programmatic investigations
• May be required to be on-call in cooperation with other management staff
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Requirements

• Bachelor’s Degree required with two years’ full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Team oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Benefits

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Pay

$62,000 per year