Director of Resident Programming II

About the Role

We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART: Hospitality, Excellence, Appreciation, Respect & Teamwork. The Community Relations Director will lead the sales and marketing department at the community, fulfilling leasing and move-in goals while maintaining a positive image of the community with referral sources, residents, and employees.

Responsibilities

• Foster a fun work environment centered around celebrating the lives of our residents
• Oversee activities staff in independent living and assisted living areas of the community
• Plan and lead daily programs within the community
• Develop opportunities for team members from other departments to create and lead programs
• Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments
• Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events, and holiday celebrations
• Develop rapport with residents to encourage participation in community programs and events
• Acknowledge, understand, and promote the SLC wellness model by offering opportunities for residents to experience programming in 7 areas of wellness (physical, social, emotional, spiritual, intellectual, vocational, & environmental)
• Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month
• Organize and lead trips outside the community to enhance opportunities for residents to remain connected to the greater community
• Develop partnerships inside and outside of the community to enhance program and event offerings
• Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and marketing departments
• Oversee the resident ambassador program
• Support and participate in setting up the seasonal/holiday décor of the community
• Responsible for keeping program flyers, bulletin boards, and digital signs up to date and meeting SLC and Brand standards
• Perform work tasks in a way that preserves each resident’s dignity, privacy, and confidentiality
• Perform other duties as assigned

Requirements

• A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• Entry-level (0-3+ years) experience
• Must have experience leading small or large group events
• Acceptable fluency in English to perform job duties and communicate effectively
• Competency with computer applications including Microsoft Suite, Outlook Email, online learning portals, and social media
• Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers
• Willingness to try new things and enthusiasm for encouraging engagement with community programs

Preferred Qualifications

• Event planning experience
• Experience coordinating community partnerships
• Specialty skills such as fitness certification, musical ability, or artistic skills

Benefits

• Comprehensive benefits plan including health, dental, and vision insurance
• Retirement benefits
• Short-term and long-term disability coverage
• Paid time off
• Access to DailyPay, an application allowing you to access earned but unpaid wages before your next payday