Director of Resident Programs

About the role

This position is responsible for planning and leading daily programs and special events that enhance the lifestyle for residents and highlight the positive aspects of life at a Senior Lifestyle Community. The ideal candidate should exhibit creativity, innovation, and willingness to try new things, while also being a source of positive energy and inspiration.

Responsibilities

• Plan and lead daily community programs independently with confidence
• Create and nurture community partnerships to enhance life for the residents
• Develop opportunities for team members from other departments to create and lead programs
• Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments
• Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events, and holiday celebrations
• Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month
• Organize and lead trips outside the community to enhance the opportunities for residents to remain connected to the greater community
• Develop partnerships inside of and outside of the community to enhance program and event offerings
• Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and marketing departments
• Oversee the resident ambassador program
• Support and participate in setting up the seasonal/holiday décor of the community
• Keep program flyers, bulletin boards, and digital signs up to date and meet SLC and Brand standards
• Perform work tasks in a way that preserves each resident's dignity, privacy, and confidentiality
• Hire, train, develop, and mentor department employees in accordance with Senior Lifestyle Corporation Human Resources guidelines
• Secure and maintain all department equipment and supplies
• Manage the department budget and expenses
• Document and maintain all records as required to effectively manage the department

Requirements

The ideal candidate should have:

• A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• Entry-level (0-3+ years) experience leading small or large group events
• Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others
• Certification in fitness, musical skills, or artistic skills are preferred
• Experience driving an automobile is required

Qualifications

• Level of Formal Education: A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• Years of Experience: Entry-level (0-3+ years)
• Type of Experience: Must have experience leading small or large group events
• Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others
• Technical Competencies: Must be competent with computer applications including Microsoft Suite, Outlook Email, Online learning portals, and Social Media
• Personal Attributes: Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers; Willingness to try something new; Enthusiastic, positive demeanor that encourages residents, employees, and family members to engage with the programs of the community
• Other/Preferred: Event planning, experience leading small and large group programs, experience coordinating community partnerships, specialty skills such as: fitness certification, musically inclined, or artistic skills are preferred

Benefits

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.