Director of Reconstruction

Essential Functions

• Client Satisfaction: Monitor and ensure all client requirements and quality standards are met.
• Documentation & Audits: Validate initial field documentation and review final job files for the audit process.
• Budget & Work Orders: Confirm and approve project budgets and work orders before execution.
• Regulatory Compliance: Ensure all operations comply with industry standards, regulations, and OSHA/EPA guidelines.
• Team Management: Conduct daily Work-In-Progress (WIP) meetings and manage onboarding for all reconstruction roles.
• Sub-Contractor Networks: Recruit, vet, and manage a robust network of sub-contractors and vendors.
• Operational Reporting: Prepare KPI reports, track operational trends, and provide strategic analysis to the Director.
• Company Vision: Ensure the division embodies the Paul Davis vision of providing extraordinary care.
• Sales Targets: Achieve defined sales goals and continuously work towards year over year sales growth.
• Profitability: Maintain defined Gross Margin levels across all projects.
• Brand Experience: Secure a Net Promoter Score (NPS) of 75 or greater from clients.
• Talent Development: Evaluate, coach, and develop "A" players to align with company culture.
• Workflow Optimization: Research and implement efficient restoration workflows, software, and equipment.
• SLA Execution: Understand and maintain strict Service Level Agreements with corporate partners.
• Quality Control: Conduct in-person field inspections and re-inspections to ensure quality control.
• On-Call Availability: Participate in the evening and weekend on-call rotation for emergency losses.

Requirements

• High School Diploma or GED required.
• Previous construction management experience/team management experience is required; 3 years team management, Xactimate and insurance adjusting experience is preferred.
• Valid driver’s license and a clean background check record.
• Proficiency in Microsoft Office suite, RMS.
• Excellent verbal and written skills.

Skills

• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability
• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability
• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability
• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability
• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability
• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability
• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability
• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability
• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability
• Reasonable Accommodation for Disability: Reasonable Accommodation for Disability

Benefits

• Medical, Dental and Vision Benefits
• 401(k)
• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Pay

$85,000 - $100,000

Schedule

N/A