Director of Quality

Job Summary

Under the direction of the Vice President of Quality Management:

• Aids in the development, implementation, and review of organizational performance improvement plans, quality and infection control initiatives, and hospital strategic goals.
• Aids in the creation of policies and procedures to support successful quality outcomes and ongoing improvement in the delivery of healthcare to patients.
• Facilitates process improvement efforts among Patient Experience Improvement (PI) teams, Medical Staff, and hospital departments; responsible for hospital accreditation and regulatory programs.
• Provides education to key hospital staff related to Federal, State, and regulatory agencies (such as Joint Commission, CMS, TDH, OSHA, etc.).
• Coordinates quality indicator development, data abstraction, retrieval, and analysis, and the clinical review screening and referral of cases to Medical Staff Committees for departmental peer review and improvement processes.
• Assists Risk Management with the facilitation, investigation, and follow-up of Root Cause Analysis (RCA), Occurrences, and Sentinel events.
• Responsible for data abstraction and concurrent review processes or inter-rater reliability testing in core measure processes and projects.
• Serves as a resource for the department in Quality and PI functions.
• Provides routine and standardized data analysis and compilation of reports.
• In collaboration with the VP, objectively reviews Quality Resources staff performance and PI opportunities for the quality management services delivered by the department.
• Assists VP of Quality and organization with project management, teaching, coaching, and facilitating related to performance improvement, regulatory compliance, and survey readiness based on the hospital mission, vision, and facility goals.

Qualifications

• Texas State RN license or compact license.
• Certified in Risk Management, CPHQ, or other quality certification preferred.
• Medical City Alliance serves families from Fort Worth, Keller, Haslet, Saginaw, and Tarrant County. Our 99+ bed hospital offers 30+ specialties.
• We offer 2 convenient ER locations, including our off-campus ER in Saginaw. Our maternity floor includes labor and delivery suites and c-section ORs. We have a well-baby nursery, postpartum rooms, and a Level III NICU.
• We offer compassionate care with state-of-the-art surgical equipment. Our hospital offers robotic surgery to perform procedures. Our facility provides comprehensive cardiology services. We prioritize early detection and treatment of heart disease. Our advanced technology provides quick results to our patients.
• Our patient satisfaction scores rank in the top decile of hospitals nationwide. Our physicians rank Medical City Alliance as excellent in quality of care. We are a part of the Medical City network of hospitals. Patients are ensured access to medical experts and advanced healthcare innovations across the network.

Benefits

Medical City Alliance offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retailer Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

About the Role

HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director of Quality for our Medical City Alliance team where excellence creates excellence. HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Director of Quality role today!

Company Information

HCA Healthcare is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.