Director of Quality

Role and Responsibilities

• Contribute to the development of quality strategy and annual priorities by providing business insight, risk assessment, and operational expertise.
• Translate business strategy into quality goals, roadmaps, policies, and execution plans for the assigned area of responsibility.
• Develop, implement, and continuously improve quality programs designed to prevent defects, improve process capability, and strengthen customer confidence.
• Drive a culture of quality excellence, accountability, and continuous improvement across the organization.
• Lead the effective operation of the quality management system to ensure compliance with internal standards, customer requirements, and applicable industry regulations.
• Standardize processes, metrics, and corrective action disciplines to improve consistency, reduce variation, and strengthen root cause problem solving.
• Ensure quality systems provide: Competitive market advantage Increased customer confidence Cost reduction through prevention-based methodologies Reliable and robust business processes
• Lead initiatives to standardize processes and improve system effectiveness across sites.
• Champion Lean, Six Sigma, and advanced quality methodologies.
• Establish and monitor key quality metrics, ensuring performance targets are met or exceeded within the assigned scope.
• Coordinate quality objectives with production and engineering leaders to maximize product reliability while minimizing cost and disruption.
• Oversee investigation of quality issues, customer complaints, nonconformances, and corrective actions to ensure timely and effective resolution.
• Use data and trend analysis to identify emerging risks, prioritize actions, and improve business performance.
• Interface with customers and internal stakeholders to understand requirements, resolve issues, and implement systems that create customer value.
• Partner with leaders across functions to align quality priorities with business needs and operational realities.
• Support implementation of approved process, reporting, and system enhancements that improve decision quality and visibility.
• Lead, coach, and develop managers and senior specialists to deliver results and build organizational capability.
• Build high-performing, engaged teams that support business growth.
• Drive talent development, succession planning, and organizational capability in quality functions.
• Serve as a critical link between business needs and technology capabilities within quality systems.
• Develop and implement systems that enhance customer value and satisfaction.
• Ensure compliance with industry-specific standards and regulatory requirements in Medical, Energy, Automotive, and Durables sectors.

Job Requirements

• Education & Experience: Bachelor’s Degree in related field, Engineering or technical degree preferred 10+ years related work experience Extensive leadership experience in quality management within manufacturing environments Experience managing multiple locations across different countries and time zones Preferred industry experience in Medical, Energy, Automotive, Durables or similar manufacturing industries Knowledge of quality systems and standards relevant to Medical, Energy, and Automotive industries (e.g., ISO, IATF, FDA, etc.)
• Preferred Certifications: ASQLead Auditor Functional/Technical Knowledge, Skills & Abilities: Possesses skills with Quality Management systems, Quality Engineering, and project management Proficiency with FAI/PPAP, FMEA, and Process Control Charts Strong knowledge of Statistical Process Control (SPC) Knowledge of structured problem-solving methodologies (e.g., 8D, DMAIC, Root Cause Analysis) to drive continuous improvement and resolve complex manufacturing issues Experience with ISO 9001 Minitab/JMP experience highly preferred Proven track record in driving continuous improvement and operational excellence across multiple locations Understanding of digitalization and basic application of AI in quality systems Demonstrated ability to implement strategy through managers, improve systems and processes, and drive measurable quality outcomes Strong analytical, communication, and problem-solving skills, with the ability to influence stakeholders across functions and levels Experience with quality standards and continuous improvement methodologies; knowledge of relevant industry or regulatory requirements preferred Understanding of multicultural environments High attention to detail and data-driven mindset Ability to influence stakeholders at all levels of the organization Clear can-do mentality Ability to work effectively in diverse, cross-functional, and multicultural environments.