Director of Program Management

Plan, direct, and coordinate the activities of the facility's therapeutic programs.

Responsibilities

• Develop and maintain administrative and clinical operations that provide the highest quality care and best possible outcomes for patients.
• Provide supervision to program staff.
• Plan and implement program goals, objectives, personnel, resources, and equipment.
• Implement the approved program plan objectives, timetables, expected outcomes, and measures for assigned areas of responsibility.
• Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits.
• Direct counselors, clinical staff, or other facility/clinic staff involved in the delivery of services through the program.
• Organize, manage, and coordinate all operational and administrative processes.
• Develop and implement operating policies and procedures for the program or organization; ensure procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care.
• Ensure operations conform to established environmental, safety, and infection control requirements.
• Identify opportunities to improve program efficiency.
• Provide staff management, including hiring, development, training, performance management, and communication to ensure effective and efficient department operation.
• Manage an assigned caseload if applicable to the program.
• Support, teach, and act as a program resource for other staff members.
• Provide direct care relative to diagnosis and therapeutic management independently, using consultation where appropriate.
• Monitor staff schedules to ensure appropriate staffing levels are available to facilitate care in a timely manner.
• Develop and implement treatment plans, maintain and audit charts and records for patients.
• Serve as liaison and provide consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty.
• Provide outreach services in area of clinical specialty as needed.
• Perform other functions and tasks as assigned.

Requirements

• Bachelor’s degree in behavioral health or related field required.
• Master’s degree in behavioral health preferred.
• Four or more years’ experience working in behavioral health required.
• One or more years’ management experience required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.