Director of Product, RCM Services, Healthcare
About the role
This is a hands-on, entrepreneurial role reporting to the Chief Product Officer. You'll define how Adentris delivers RCM services, translate deep billing expertise into product specifications and automation requirements, deliver for the first customers yourself, then hire the team behind you, and work with the founders on acquisitions in the SUD billing services market.
Responsibilities
- Define the operating model and roadmap for Adentris's automated RCM services offering
- Turn real billing operations into process maps, workflows, and product specifications engineering can build against
- End-to-end service delivery in BH/SUD: SOPs, quality controls, staffing models, and dashboards on clean-claim rates, denial rates, and days in A/R
- Credentialing for Adentris clients, including Medicaid and Medicare
- Recruit and lead the billing operations, implementation, and account management team
- Serve as the subject-matter expert in executive-level sales conversations, and generate business through your own network
- M&A alongside the founders: source targets in the SUD billing market, perform operational due diligence, and integrate post-acquisition
Requirements
5+ years in the BH/SUD industry, ideally in founder, CEO, or senior operating roles
Deep command of the SUD revenue cycle: benefits verification, authorizations, coding, claim submission, denials, appeals, collections, payer follow-up
You've built, run, or materially improved an RCM operation, and you can document it in process maps and business requirements
You've hired and led high-performing billing teams
Executive-level credibility with leaders at BH/SUD treatment organizations
M&A, operational due diligence, or integration experience strongly preferred
Qualifications
Deep command of the SUD revenue cycle: benefits verification, authorizations, coding, claim submission, denials, appeals, collections, payer follow-up
You've built, run, or materially improved an RCM operation, and you can document it in process maps and business requirements
You've hired and led high-performing billing teams
Skills
Executive-level credibility with leaders at BH/SUD treatment organizations
M&A, operational due diligence, or integration experience strongly preferred
Benefits
Competitive salary plus meaningful equity
Healthcare and 401(k) benefits
Pay
N/A
Schedule
N/A