Director of Pharmacy Sales and Marketing

About the Role

Join Guardian of the Heartland, a leading long-term care pharmacy services provider, as a key member of our local management team in Fenton, Missouri. This role focuses on driving sales growth, building client relationships, and ensuring exceptional service in the long-term care sector.

Responsibilities

• Develop and execute the annual Sales Plan to achieve budget goals through new client acquisition and increased sales to existing clients.
• Build and maintain a sustainable sales pipeline for the pharmacy.
• Evaluate the profitability of new business opportunities before proposal.
• Establish and maintain positive working relationships with clients by resolving issues, advising on regulatory matters, and training client staff.
• Supervise and develop the Account Management team to ensure superior service to internal and external customers.
• Market the pharmacy as the preferred provider to nursing homes, assisted living facilities, and other long-term care facilities.
• Ensure maximum customer adoption rates in all serviced facilities.
• Maintain client contracts and relationships through expert advisory services and problem-solving.
• Act as a liaison with operations to maintain high service levels and resolve service-related issues.
• Provide consulting services to assist clients in compliance.
• Participate in local and national association meetings related to long-term care.
• Manage contracts and position pharmacy solutions to increase revenue.
• Ensure active participation in the pharmacy QA committee and collect customer feedback.
• Provide e-MAR interface support and act as a liaison between customers and the pharmacy.
• Supervise Account Managers, including scheduling, training, and performance management.

Qualifications

• Bachelor’s degree preferred.
• Valid driver’s license and clean driving record.
• 3+ years of new sales or account management experience in Long Term Care (LTC), Assisted Living, Skilled Nursing, or Geriatric Facility; pharmaceutical/pharmacy experience preferred but not required.
• Advanced computer skills; pharmacy operations system experience preferred/required.
• Ability to work independently and meet deadlines.
• Strong problem-solving skills with minimal direction.
• Attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment with multiple tasks and strict deadlines.
• Quality-minded and motivated to identify and address inaccuracies.

Work Environment

• Up to 75%-80% travel required.
• Occasional evenings, weekends, and overnight travel may be necessary.

Benefits

• Competitive pay and 401(k) with company match.
• Medical, Dental, and Vision insurance.
• Health Savings Accounts and Flexible Spending Accounts.
• Company-paid Basic Life, Accidental Death & Dismemberment, and Long-Term Disability.
• Optional Short-Term Disability and Voluntary Employee and Dependent Life, Accident, and Critical Illness coverage.
• Dependent Care Flexible Spending Accounts.
• Employee Assistance Program (EAP) and Guardian Angels (Employee assistance fund).
• Paid holidays, sick days, and generous vacation benefits based on years of service.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM. Company car provided. Territory: State of Missouri.