Director of Person-Centered Services

About the role

Richmond Community Services (RCS) is seeking a Director of Person-Centered Services to lead and evolve our clinical and recreational services for adults with intellectual and developmental disabilities. The ideal candidate will bring a deep understanding of person-centered values and translate them into strong systems, excellent documentation, regulatory compliance, and exceptional outcomes.

Responsibilities

• Provide strategic oversight and clinical leadership to QIDPs, Behavioral Intervention Specialists (BIS), and Recreation staff
• Strengthen person-centered systems, policies, training, and practices across Residential and Clinical Services
• Ensure timely, accurate completion and submission of all compliance documentation, including CFAs, Goals & Objectives, and Protective Oversight Plans
• Maintain quality, compliance, and effectiveness of services through monitoring service delivery and documentation
• Partner with Workforce Development to enhance training and support new hire orientation on person-centered services
• Oversee and elevate recreational services, ensuring programming promotes meaningful engagement, independence, socialization, and community inclusion
• Guide the development of individualized recreation plans aligned with interests, abilities, and life goals
• Coach, mentor, and support clinical staff through team meetings, case reviews, and ongoing training
• Collaborate with internal leaders, families, advocates, consultants, and community partners to ensure coordinated, person-centered supports
• Serve as a subject matter expert on person-centered services and evidence-based practices
• Actively participate in Human Rights, Individual Safety, and agency committees
• Model and uphold the mission, vision, and values of RCS in all decision-making and interactions

Requirements

• Master’s degree in a health-related field (required)
• Minimum of five (5) years of experience providing services to adults with intellectual and developmental disabilities
• At least three (3) years of management or supervisory experience in a clinical or human services setting
• Strong experience with person-centered planning and positive behavioral supports
• Demonstrated ability to support individuals with complex needs, including dual diagnoses, behavioral health challenges, and brain injuries
• Excellent leadership, coaching, and systems-thinking skills
• Strong commitment to the mission, values, and rights of people supported

Qualifications

• Valid driver’s license and access to a personal vehicle for travel between agency sites

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Benefits

Richmond Community Services offers a comprehensive benefits package that includes:

• Health insurance
• Paid time off
• Professional development opportunities
• Flexible work schedule

Pay

The salary range for this position is $60,000 - $70,000 annually.

Schedule

This is a full-time position with a flexible schedule to accommodate the needs of the agency and the individuals we serve.