Director of People Experience

About the role

The Head of People Experience is responsible for designing, building, developing, and delivering a People Experience function that inspires, informs, and equips Wells' teams to thrive while advancing Ferrero's global objectives.

This is a hands-on, highly visible role for a builder who can turn strategy into simple, engaging experiences on a scale. The opportunity includes leading the local implementation of our global People Experience strategy, driving digital workplace adoption, leading engagement surveys, supporting diversity, equity, and inclusion efforts, and overseeing sustainability topics.

Responsibilities

• Implement the Group People Experience plan locally and translate it into clear, practical initiatives.
• Own and execute the annual internal communications plan and manage all local channels.
• Partner on corporate content that enables business goals; ensure initiatives and projects are communicated effectively to employees and stakeholders.
• Manage local creative and production partners (e.g., videos, brochures, posters, roll-ups).
• Support crisis communications at the local level with speed, clarity, and empathy.
• Drive adoption of the digital workplace to create a single, intuitive point of access to content, documents, and applications.
• Lead local execution of the engagement survey and results analysis.
• Cross-functional action plans; project-manage and monitor follow-through.
• Involvement in follow-up activities that build commitment and momentum for change.
• Champion continuous improvement in our communication strategy; promote a strong compliance culture (e.g., Code of Ethics, Integrity Helpline).
• Plan and deliver impactful internal events that strengthen culture and connection, aligned to Group guidelines.
• Support the implementation of the Group DEI vision and strategy; foster a culture where every employee feels welcomed, valued, and able to grow.
• Ensure Talent & Diversity objectives are embedded across geographies; monitor and report progress against KPIs.
• Create a healthy, positive workplace; anticipate and address well-being needs.
• Ensure the Wellbeing framework is implemented within the broader P&O strategy and aligned with People Experience priorities; monitor progress.
• Oversee local implementation of sustainability topics and embed them into communications and moments that matter.

Requirements

• 10+ years in Employee Experience, Internal Communications, or related P&O/HR roles within complex, multi-site organizations.
• Proven change management capability and the ability to translate strategy into simple, scalable experiences.
• Demonstrated success managing multi-channel internal communications and agency partners.
• Experience with engagement surveys (design, execution, analytics, action planning).
• Fluency with digital workplace platforms; comfort with data, KPIs, and dashboards.
• Strength in DEI, wellbeing, and compliance communications.
• Executive presence, excellent writing/storytelling, and strong project leadership across functions and levels.

Qualifications

• Proven track record in leading People Experience initiatives.
• Strong understanding of organizational change management principles.
• Experience in managing multi-channel internal communications and agency partnerships.
• Experience with engagement surveys and analytics.
• Knowledge of digital workplace platforms and tools.
• Experience in DEI, wellbeing, and compliance communications.
• Excellent written and verbal communication skills.
• Ability to lead and influence across multiple functions and levels.

Skills

• Strategic thinking and problem-solving skills.
• Excellent interpersonal and communication skills.
• Project management and organizational skills.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical and data-driven approach.
• Experience with DEI, wellbeing, and compliance strategies.

Benefits

Wells Enterprises offers a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. This includes:

• Health insurance options.
• Paid time off.
• Flexible spending accounts.
• Retirement savings plans.
• Employee assistance programs.
• Professional development opportunities.

Pay

The base pay range for this position is $161,980 to $223,654 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This pay range represents the anticipated salary for this position at this time.

Schedule

This role is currently hybrid/onsite with periodic travel to key sites. Please note that this schedule may be subject to change based on business needs.