Director of Patient Care Services
About the Role
Choice Home Health, part of the Elevate Home Health family, is growing in the Monterey area and seeking a Director of Patient Care Services (DPCS) to join our clinical leadership team. This is an exciting opportunity for an experienced home health leader to help shape the continued development of our clinical operations.
What You'll Do
As the Director of Patient Care Services, you will provide leadership and oversight for the agency's clinical operations, including:
- Direct and oversee the delivery of all direct and indirect patient care services
- Lead, support, and supervise clinical staff to promote accountability, engagement, and high-quality care
- Oversee patient assignments, staffing, scheduling, and clinical coverage to support timely and efficient care delivery
- Ensure new referrals are appropriately reviewed and assessment visits are completed timely
- Provide clinical leadership in the assessment of patients and development of individualized plans of care
- Routinely review clinical documentation and medical records for quality, completeness, accuracy, and timeliness
- Monitor patient care and clinical performance to identify opportunities for improvement
- Investigate adverse events, unusual occurrences, accidents, and concerns related to patient care or medical devices
- Ensure appropriate follow-up, documentation, and corrective action when clinical or operational concerns are identified
- Conduct clinical record reviews and provide coaching and education to strengthen documentation and care delivery
- Manage clinical staff performance, including ongoing feedback, development, and performance improvement when needed
- Collaborate with agency leadership and interdisciplinary team members to support patient outcomes, regulatory compliance, and operational goals
- Serve as a clinical resource to staff and help resolve complex patient care issues
- Promote a culture centered on quality, collaboration, accountability, and exceptional patient care
Requirements
- Current, unrestricted Registered Nurse (RN) license in the state of California
- Minimum of three years of experience in a home health agency
- Previous experience in a clinical supervisory, management, or administrative capacity within home health
- Strong understanding of home health clinical operations, patient care coordination, and documentation requirements
- Demonstrated ability to lead, coach, and develop clinical staff
- Excellent interpersonal, verbal, and written communication skills
- Strong organizational, problem-solving, and decision-making abilities
- Ability to establish productive working relationships with patients, families, clinicians, physicians, and agency leadership
- Ability to make home visits and provide skilled nursing assessments and care when necessary
- Valid driver's license, reliable transportation, and automobile insurance
Why Choice Home Health?
At Choice Home Health, we believe exceptional patient care starts with exceptional people. As we continue to grow in the Monterey area, we're committed to building a strong clinical team and providing our leaders with the opportunity to make a meaningful impact on both the patients we serve and the clinicians providing their care.
Benefits
- Competitive compensation
- 23 days of PTO per year
- Medical, dental, and vision insurance
- 401(k)
- Life insurance
- Short-term and long-term disability coverage
- Employee referral bonus program
- Flexible scheduling
- Mileage reimbursement for patient-related travel
About Choice Home Health
Choice Home Health is a home health care provider serving patients and families throughout the Monterey area. Our focus is on delivering patient-centered, evidence-based care that supports each patient's ability to achieve their highest possible level of health, independence, and quality of life in the comfort of home. We believe in collaboration, clinical excellence, continuity of care, and creating a positive experience for both our patients and our team members. As we continue to grow, we're excited to welcome experienced professionals who want to help us strengthen and expand the care we provide throughout our community.