Director of Outside Sales

Responsibilities

• Develop and implement business, sales, and marketing strategies aligned with the business unit’s operating plan.
• Own sales forecasting and accountability for revenue, budget, and key performance metrics.
• Lead, hire, train, coach, and manage sales, business development, and administrative personnel, including a team of Outside Sales Engineers.
• Assign sales quotas and targets; drive performance through regular reviews of pipeline activity, goal achievement, customer relationships, and training needs.
• Oversee new customer acquisition, bid preparation, account sourcing, and customer retention efforts; actively support team members in growing the customer base.
• Proactively manage assigned accounts by identifying customer needs, changing requirements, and potential issues, and resolving them effectively.
• Collaborate with business unit leadership to develop and execute pricing strategies aligned with company objectives.
• Maintain deep knowledge of company services, lines of business, and pricing structures to support complex sales situations.
• Evaluate and optimize sales and business development processes to improve efficiency and effectiveness.
• Review Customer Service Agreements for accuracy, terms, pricing, and compliance.
• Ensure business processes and standards comply with applicable regulations and company policies.
• Complete required sales reporting accurately and on time.

Qualifications

• Strong written, verbal, and presentation skills; able to communicate effectively across all organizational levels and with external stakeholders.
• Proven analytical and problem-solving abilities; able to gather relevant information, evaluate options logically, and anticipate outcomes.
• Highly self-motivated with strong follow-through, accountability, and a positive, goal-oriented mindset.
• Demonstrated leadership skills; able to motivate, coach, and build high-performing, collaborative teams.
• High energy, professional presence, and strong work ethic; competitive, results-driven, and comfortable taking calculated risks.
• Bachelor’s degree in Business Management or Marketing preferred.
• At least 10 years of experience in a customer-facing role that includes identifying and addressing customer needs.