Director of Operations - Structural Forensics

About the role

Lerch Bates is seeking an experienced leader to oversee and grow our structural forensic engineering team. The Director of Operations will lead business operations, technical project delivery, team development, and client relationships while driving strategic growth initiatives.

Responsibilities

• Lead, mentor, and develop team members through coaching, technical guidance, and career development opportunities
• Conduct regular one-on-one meetings, performance discussions, and development planning with direct reports
• Foster a collaborative culture focused on technical excellence, accountability, and continuous improvement
• Support hiring, staffing, succession planning, and team growth initiatives
• Oversee project execution across multiple engagements, ensuring quality, schedule, and budget objectives are met
• Cookstaff and resource allocation to support utilization goals and business performance objectives
• Review technical deliverables for quality, consistency, and compliance with company standards
• Support proposal development and provide technical guidance on project scope and staffing needs
• Monitor project financial performance including revenue, invoicing, forecasting, and backlog management
• Build and strengthen relationships with existing and prospective clients
• Serve as a trusted advisor for key projects and strategic client engagements
• Identify opportunities for service expansion and business growth
• Support business development efforts through networking, presentations, and industry involvement
• Monitor market trends, client needs, and industry developments to identify opportunities and risks
• Participate in strategic planning activities including forecasting, growth initiatives, staffing plans, and operational goals
• Provide business updates, performance metrics, and operational reporting to leadership teams

Requirements

• Bachelor’s degree in Civil Engineering, Structural Engineering, Architecture, Construction Management, or a related discipline
• PE, SE, AIA, or other relevant professional licensure preferred
• 8+ years of experience in forensic engineering, rehabilitation, building consulting, architecture, engineering, or construction
• 2+ years of leadership experience with responsibility for team management, business operations, and strategic planning
• Strong understanding of building systems, structural systems, design, and construction practices
• Experience managing complex projects, budgets, schedules, and client relationships
• Demonstrated ability to lead, coach, and develop teams
• Strong business acumen and financial understanding
• Excellent communication and relationship-building skills
• Ability to manage multiple priorities and make sound decisions in a fast-paced environment