Director of National Accounts

At The Hatch Group, we’re a family-owned and operated company rooted in the construction industry, proudly building more than just projects we’re building lasting relationships. With nearly 100 team members across our operations (depending on the season), we bring a culture of inclusion, empowerment, and community to everything we do. Our team thrives in a group-centered environment, where collaboration and hard work go hand in hand. With our continued expansion, including our Florida office, we now serve clients throughout the eastern United States and are continuing to grow while keeping our family values at the core of our success. We are looking for a Director of National Accounts to help drive the growth of The Hatch Group’s national and multi-site customer base. This is a hands-on, revenue-focused role for someone who enjoys building relationships, identifying opportunities, winning business, and working closely with our operations team to make sure we deliver on what we sell. The Director of National Accounts will be responsible for developing new national account relationships, expanding existing accounts, securing multi-location opportunities, and achieving defined sales and profitability goals. You will work directly with customers, prospects, estimators, operations, and leadership to move opportunities from initial conversation through proposal, contract award, and ongoing account growth. This is not a “sit behind a desk and manage a team” position. We are looking for someone who is out in the market, on the phone, in meetings, building relationships, pursuing opportunities, and getting deals done. The right person will bring energy, persistence, strong communication skills, and a proven ability to turn relationships into revenue. If you’re looking to join a company that values people as much as performance where you can laugh, grow, and make a real impact you’ll feel right at home here. What You’ll Do National Account Sales & Business Development Develop and execute a personal sales plan focused on achieving established revenue, gross margin, and new-account goalsIdentify and pursue national and regional companies with multi-site facility maintenance needsBuild a strong pipeline of qualified national account opportunities and consistently move prospects through the sales processProspect through networking, referrals, industry relationships, cold outreach, events, and other business development activitiesSecure new multi-site and multi-state accounts for The Hatch GroupDevelop relationships with decision-makers in facilities, property management, construction, procurement, and operationsConduct customer meetings, presentations, site visits, and proposal reviewsLead the sales process from initial contact through proposal, negotiation, and contract awardWork with internal estimating and operations teams to develop competitive, profitable proposalsTrack opportunities, activity, pipeline, and results through the company’s CRM Grow Existing National Accounts Build strong relationships with existing national and regional customersIdentify opportunities to expand services, locations, and scope within existing accountsRegularly communicate with customers to understand upcoming projects, maintenance needs, budgets, and service expectationsDevelop account plans designed to increase revenue and customer retentionIdentify opportunities across The Hatch Group’s service offerings, including:Asphalt and concrete repairsSealcoating and stripingSnow and ice managementLandscaping and exterior maintenanceGeneral property repairs and ancillary servicesConduct regular customer business reviews and follow up on opportunitiesBecome a trusted resource and primary point of contact for key accounts Pricing, Proposals & Closing Business Work closely with estimating and operations to develop pricing that is both competitive and profitablePrepare and deliver proposals, presentations, and scopes of workParticipate in contract negotiations and help secure favorable agreementsUnderstand customer requirements, service expectations, pricing structures, and contract termsEnsure opportunities are properly qualified before committing company resourcesMaintain a strong understanding of market pricing and competitive positioningTake ownership of opportunities and consistently follow through until the business is won or lost Account & Project Coordination Partner closely with operations to ensure a smooth transition from sold work to service deliveryCommunicate customer expectations, scope, pricing, and contract requirements clearly to internal teamsStay involved after the sale to help ensure customer satisfaction and identify additional opportunitiesHelp resolve customer issues quickly and professionally when they ariseMaintain visibility into the performance of key accounts and proactively address concernsWork collaboratively with field and operations teams rather than simply handing off accounts after the sale Vendor & Partner Relationships Help identify and develop reliable subcontractor and service-partner relationships in markets where The Hatch Group is expandingWork with operations to identify coverage gaps and opportunities to strengthen our national service networkSupport the development of competitive pricing and service capabilities in new marketsProvide customer and market feedback to help improve our national service offering Goals & Performance Own and be accountable for established individual sales and gross margin goalsConsistently achieve new business development and account growth targetsMaintain a healthy sales pipeline that supports current and future revenue goalsTrack key performance indicators including:New revenueGross marginNew accounts wonLocations addedPipeline valueCustomer retentionAccount expansionSales activity and conversionProvide regular updates to leadership on pipeline, opportunities, wins, challenges, and market activityTake initiative when performance is off target and develop a plan to get back on track What We’re Looking For You’ll be a great fit if you are a hunter, relationship builder, and doer who enjoys being accountable for results. 7+ years of experience in national accounts, business development, facility maintenance, paving, construction, property services, or a related industryProven track record of winning and growing multi-site or national accountsExperience selling B2B services with multiple decision-makers and longer sales cyclesExisting relationships within facilities management, property management, retail, commercial real estate, construction, or related industries is a strong plusStrong understanding of one or more of the following: asphalt, concrete, sealcoating, landscaping, snow and ice management, or general property maintenanceDemonstrated ability to prospect, develop relationships, create opportunities, and close businessStrong negotiation, presentation, and communication skillsComfortable working independently and managing a sales pipeline from prospecting through closeHighly organized with strong follow-through and attention to detailComfortable using CRM, estimating, and other technology platformsWillingness to travel regularly to meet customers, visit sites, attend industry events, and develop relationships. Approximately 25–40% travel expectedBachelor’s degree in Business, Construction Management, Facilities Management, or a related field preferred, but equivalent experience will be considered What Success Looks Like In this role, success is measured by results and relationships. Within your first year, you should be building a meaningful national account pipeline, developing relationships with key decision-makers, winning new multi-site customers, expanding existing accounts, and contributing directly to The Hatch Group’s revenue and profitability goals. You will have the support of our estimating, operations, and leadership teams — but you will own the relationships, the opportunities, and the results. Compensation & Benefits Competitive salary based on experienceCommission and bonus structure tied to performanceCompetitive medical, dental, and vision insurance401(k) plansPTO and paid holidaysOpportunities for growth within a rapidly expanding companyA family-oriented culture where your contributions are recognized and valued Benefits: We're thrilled to offer our full-time employees with a healthy benefits package including Health, Life, and Dental Insurances. Additionally, we match in 401k contributions up to 4%. Please note that Hatch is a drug free work environment and all employees are subject to pre-employment and random drug screenings throughout their employment. Powered by JazzHR qSauDXCJsq