Director of National Accounts

Director of National Accounts

The purpose of this role is to assist the Director of Sales and Director of Sales & Marketing in implementing strategies and tactics designed to maximize group revenue. Successful results are reflected in exceeding budgeted revenues and annual performance goals.

• Actively solicits and manages a major market on behalf of their hotel/resort
• Plan and maintain regular communications with, and actively solicit additional business from, Hotel key accounts
• Communicate and/or meet with parties interested in the Hotel’s services and assess the parties' needs and whether the requested services would be a profitable or best use of the Hotel’s rooms and space consistent with client needs and budgets
• Prepare guest proposals with various options available for hotels services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards
• Negotiate, prepare, and review terms of contracts for hotel services in compliance with hotel billing and rate guidelines and under supervision of Director of Sales
• Maintain high quality guest offerings, in coordination with Convention Services Department, and contribute to the protection and cleanliness of the owner's physical assets
• Support and promote all corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program
• Contribute to and support the maintenance of a safe working environment, and perform all work in compliance with hotel safety standards and all legal requirements
• Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements
• Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Sales regarding occupancy, business forecasts, and future availability of hotel rooms and services

Qualifications

• Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
• 7-10 years of related hotel sales experience at large meetings/conventions Hotel(s)
• Must have experience in sales solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations
• Proficient in Microsoft Office including Excel, Word, PowerPoint and Outlook
• Have strong working knowledge of all hotel departments