Director of Membership & Partnerships

Key Responsibilities

• Develop and execute strategies to grow CIYJ’s membership base and achieve revenue targets
• Identify and cultivate prospective member organizations through outreach, networking, and relationship building
• Conduct needs assessments and consultative conversations with potential members
• Present CIYJ’s services and value proposition to decision-makers at juvenile justice agencies and related organizations
• Negotiate membership agreements and close deals
• Maintain a membership pipeline and accurate tracking systems
• Monitor membership retention and implement strategies to maximize renewals
• Identify and cultivate strategic partnerships with youth justice organizations, advocacy groups, government agencies, and related stakeholders
• Develop collaborative initiatives that advance CIYJ’s mission and expand organizational reach
• Represent CIYJ at conferences, convenings, and coalition meetings
• Negotiate partnership agreements and memoranda of understanding
• Maintain and strengthen existing partnership relationships
• Supervise and support CIYJ’s team of experienced coaches
• Conduct regular check-ins, provide feedback, and facilitate professional development
• Design and oversee comprehensive onboarding processes for new members
• Ensure smooth transitions from sales to service delivery
• Monitor member satisfaction and address concerns proactively
• Collaborate with coaches to ensure high-quality service delivery

Qualifications

• Bachelor’s degree in a related field (social work, criminal justice, public administration, nonprofit management, business) or equivalent experience
• 5+ years of professional experience in business development, partnerships, sales, or relationship management
• 3+ years of supervisory experience
• Demonstrated knowledge of juvenile justice systems and reform efforts
• Proven track record of meeting or exceeding revenue or growth targets
• Strong consultative sales and negotiation skills
• Excellent relationship-building and interpersonal abilities
• Experience managing remote teams or working in distributed organizations
• Exceptional written and verbal communication skills
• Proficiency with CRM systems and membership management platforms
• Commitment to racial equity and youth justice reform
• Ability to travel 30–40% (including some evenings and weekends for conferences)

Preferred Qualifications

• Master’s degree in a relevant field
• Direct experience working in juvenile justice, child welfare, or youth development
• Experience with fee-for-service membership models in nonprofit settings
• Knowledge of evidence-based practices in youth justice
• Existing network in the youth justice reform field
• Experience with technical assistance or coaching programs

What We Offer

• Competitive salary ($75,000–$80,000), commensurate with experience
• Annual performance-based incentive tied to membership revenue and partnership development goals
• Comprehensive benefits package including health, dental, and vision insurance
• Retail plan with employer contribution
• Generous paid time off and holidays
• Professional development opportunities
• Fully remote work environment with flexible scheduling
• Opportunity to make a meaningful impact in youth justice reform