Director of Membership & Communications
About the role
The Director of Membership & Communications is a senior leadership role with real ownership. This position will shape how KCMBA grows, communicates, and delivers value to one of KC's most engaged professional communities.
Responsibilities
Drive recruitment, retention, and engagement programs aligned to organizational goals and financial targets.
Lead advertising, sponsorship, and affinity partnership strategies; build and close relationships with corporate partners.
Oversee all internal and external communications, digital content, publications, and media relations.
Mentor, develop, and hold accountable a team of 3–5; establish performance metrics and a culture of continuous improvement.
Contribute to organizational strategy, budgeting, and planning as a member of the executive team.
Requirements
Experience in membership-based organizations — you understand the model, the metrics, and the relationships that drive it.
Background in communications, marketing, or public relations — you can create compelling content and manage a brand with consistency.
Proven ability to generate revenue through sponsorships, partnerships, or advertising — you're comfortable in a consultative sales environment.
Strong team leadership — you develop people and hold them to high standards.
Proficiency with AMS platforms (iMIS experience a plus), Microsoft Office, and project management tools.
Qualifications
Bachelor's degree in business, marketing, journalism, or related field preferred — equivalent experience strongly considered.
Skills
Relationship-building skills.
Revenue-driving abilities.
Storytelling capabilities.
Benefits
Competitive compensation and a full benefit plan including medical, dental, vision, 401K match, profit sharing, PTO, and bonus potential.
Pay
Details TBD.
Schedule
Kansas City, MO — in-office position with great views of KC. Occasional evening and weekend event attendance required. Year-end availability expected due to membership renewal cycle.