Director of Meetings & Events

Responsibilities

• Assure that the budgeting process is performed accurately and efficiently.
• Develop catering/conference sales and service and marketing plan, goals and strategies.
• Attain budgeted revenue.
• Develop departmental structure.
• Coach departmental and sales managers to ensure goal and plan achievement.
• Assure product quality and consistency is maintained.
• Oversee all hiring and training procedures in the catering and conference services department.
• Promote inter-company business relations, share best practices.
• Daily communication with the President.
• Promote guest satisfaction throughout the operation.
• Promote creativity and innovation with the staff.

Qualifications

• Must have luxury background, knowledge and ability to implement such standards.
• Must have experience in the process of creating and implementing new concepts in a resort environment.
• Must have hotel catering and conference services experience.
• Must have proven track record building sales, via promotional activities, up-selling techniques and sound marketing.
• Must have proven leadership skills, teambuilding and developing star performers.
• Must have at least 15 years experience in banquet and catering sales and service in a resort/luxury hotel environment.
• Must have complete understanding of the budgeting and forecasting process.
• Must be able to read, analyze and interpret financial reports and legal documents.
• Must be proficient in Microsoft applications (Excel/Word/Outlook).
• Experience with salesforce and social tables is required.
• Must be able to speak, hear, understand, read, and write the English language.
• Must have a strong customer service aptitude.
• Must have excellent verbal and written communication skills.
• Must possess well developed leadership skills.
• Ability to implement and uphold service standards.
• Effectively motivate associates and to maintain a cohesive team.
• Ability to prioritize and organize work assignments.
• Ability to interact with all associates and guests of the resort.
• Ability to work well in stressful, high-pressure situations.
• Be able to work with and understand financial information, data and basic arithmetic functions.

Benefits

• Group medical, dental, vision, life, disability benefits.
• Employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match!