Director of Meetings & Events

About the role

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Responsibilities

• Ability to contribute to the strategy and planning activities of the Meetings & Events functions including maximizing and managing resources and efforts to ensure client satisfaction, operational efficiencies and revenue targets are met
• Aid in reviewing sales contracts as well as other important information on behalf of the team
• Aid in overseeing contractual agreements pertaining to guest room blocks, meeting space, food and beverage, concessions, and event vendor agreements
• Ensure the team accurately forecasts group rooms and group food and beverage revenues for assigned groups
• Responsible for managing, coordinating, and executing high profile and high touch groups
• Maintain strong client relations and ensure that event specifications are communicated and executed for a successful meeting experience for both the meeting planner and attendees
• Participate in site visits and planning meetings for upcoming groups as requested
• Responsible for acting as a liaison between the guest and operating departments to ensure successful meetings, and to generate repeat business
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

Requirements

• A minimum of two years of previous Meeting & Events or Conference Services experience
• Excellent verbal and written communication skills
• Microsoft Office products; Word, Excel, PowerPoint, and Outlook
• Embrace Technology – continually learn, adapt and master to new operating systems
• Budgetary analysis capabilities, a plus
• Ability to work a flexible schedule including weekends and holidays
• Luxury hotel experience, a plus

Qualifications

• You are passionate about Events and providing elevated guest service
• You are exceptional in leading a team
• You are passionate about providing exceptional service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Skills

• Strong organizational and project management skills
• Excellent interpersonal and communication skills
• Proficient in Microsoft Office Suite
• Ability to manage multiple priorities and deadlines
• Experience with budgeting and financial analysis

Benefits

• DTO (Discretionary Time Off)
• Healthcare benefits
• Health Savings Account and Flexible Spending Accounts
• 401(k) retirement plan with company matching, fully vested, and loan option
• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Fitness & wellness discounts
• LinkedIn Learning membership
• Hearts of Pendry community engagement
• Associate’s events throughout the year

Pay

The pay scale for Director of Meetings & Events is $125,000 - $130,000.

Schedule

Flexible schedule including weekends and holidays.