Director of Marketing Operations and Digital Experience - Remote

About the role

This role will lead continuous improvement work focused on process discipline, productivity, and measurable operating gains. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Lead and develop a high-performing marketing operations and analytics team
• Establish goals and accountability across team functions
• Define team roles and success metrics
• Foster a culture of collaboration and continuous improvement
• Ensure alignment of marketing initiatives with business goals
• Drive Agile marketing practices and quarterly planning processes
• Translate customer data into actionable business insights

Requirements

• Bachelor's degree in Marketing, Business, Communications, Analytics, or related field
• 8+ years of progressive marketing experience
• 5+ years of experience leading and developing marketing teams
• Demonstrated experience in marketing operations, digital marketing, analytics, and reporting
• Hands-on experience with Salesforce and Pardot
• Experience in developing executive dashboards and performance reporting
• Strong project management and stakeholder management skills

Benefits

• Be part of a senior leadership position within a strategic marketing team
• Engage in cross-functional collaboration with multiple business units
• Opportunity for professional growth and team development
• Involvement in shaping the marketing technology stack and operational processes
• Focus on operational governance and accountability in marketing initiatives

Pay

$114,700 – $200,700 annually