Director of Learning & Development

Key Responsibilities

• Leadership Development (Primary Focus)
• Strategic Design and lead an enterprise-wide Leadership Development Program for emerging, mid-level, and senior leaders
• Develop leadership competency frameworks aligned with TSL values and Career Architecture
• Build leadership pipelines to support succession planning and organizational growth
• Establish leadership principles and learning philosophy that reinforce culture and operational excellence
• Tactical Facilitate workshops, leadership cohorts, and coaching sessions
• Develop curriculum, learning materials, and program content
• Manage logistics, communications, and program execution
• Evaluate program effectiveness and continuously improve outcomes
• Learning & Development Strategy (Tactical)
• Create and lead the vision for a culture of continuous learning across all communities
• Conduct needs assessments to identify skill gaps and development priorities
• Develop and execute an annual L&D strategy aligned with business goals and People priorities
• Standardize and modernize learning frameworks and practices across the organization
• Oversee and manage LMS platforms (e.g., UKG Learn, Relias, Kevala)
• Refresh and organize learning content to ensure consistency and accessibility
• Partner with SMEs to design relevant and compliant training
• Training Design, Delivery & Workforce Development (Tactical)
• Design and deliver training programs for leadership, onboarding, compliance, and operational excellence
• Develop instructional materials, facilitator guides, and e-learning modules
• Conduct needs assessments to enhance employee performance and organizational effectiveness
• Coach individuals and teams to improve performance and capability
• Act as a liaison to support workforce development partnerships (e.g., colleges, internship programs)
• Employee Performance, Engagement & Organizational Support (Tactical)
• Provide consultative support to leaders on performance, employee relations, and development
• Facilitate communication, problem-solving, and leadership effectiveness across teams
• Lead initiatives related to employee engagement, surveys, and internal communications
• Support organizational change and leadership alignment initiatives
• Measurement, Analytics & Continuous Improvement (Tactical)
• Develop dashboards and tools to measure training effectiveness, adoption, and ROI
• Analyze data to inform decisions and continuously improve programs
• Ensure learning initiatives drive measurable business outcomes

Qualifications

• Education and Experience
• Bachelor’s degree required; Master’s preferred (OD, HR, Education, or related field)
• 7–10+ years of progressive experience in Learning & Development, Organizational Development, or Talent Management
• Proven success designing and delivering leadership development programs
• Experience in multi-site environments (senior living, healthcare, hospitality preferred)
• Knowledge, Skills, And Abilities
• Ability to operate seamlessly between strategic vision and tactical execution
• Strong facilitation, coaching, and communication skills
• Expertise in adult learning, instructional design, and leadership development
• Strong project management and organizational skills
• Data-driven with the ability to measure and communicate impact
• Ability to influence and partner across all levels of the organization
• High adaptability and ability to thrive in a fast-paced, evolving environment

Benefits

• Health insurance (includes zero co-pay for mental health counseling)
• Dental insurance
• Vision insurance
• 401(k) matching
• Short-term and Long-term disability
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off/Sabbatical
• Professional development
• On-site chiropractic care
• Employee Wellness Platform
• On-site gym
• Discounted Gym Membership