Director of Learning & Development

The Director of Learning & Development role is based in the United States and is part of a strategic leadership position aimed at shaping the learning, talent, and organizational development agenda within a growing professional services environment.

About the role

You will be responsible for designing and executing scalable development strategies that enhance leadership capabilities, employee growth, and organizational performance. This role combines strategic vision with hands-on execution, working closely with business leaders and HR teams to deliver impactful programs.

Responsibilities

• Design and implement comprehensive learning and development strategies aligned with business goals, workforce needs, and future capabilities.
• Create and own curriculum strategy and delivery for major learning initiatives, ensuring engaging, consistent, and valuable experiences for employees.
• Partner with HR teams, business leaders, subject matter experts, and external providers to deliver impactful development programs.
• Enhance performance management processes, including goal setting, reviews, calibration, manager enablement, and employee development planning.
• Identify high-potential talent, skill gaps, and development opportunities through talent reviews, mentoring programs, and targeted initiatives.
• Build leadership development frameworks and support succession planning to strengthen the future leadership pipeline.
• Create career development pathways that improve internal mobility, employee engagement, and readiness for future roles.
• Support AI capability-building initiatives by partnering with enablement teams to develop learning frameworks and adoption strategies.
• Establish metrics and reporting processes to measure learning effectiveness, employee growth, engagement, retention, and business impact.
• Continuously improve programs based on feedback, data analysis, organizational priorities, and emerging industry practices.
• Act as a trusted advisor to leaders and employees, providing guidance on talent development, performance, and organizational effectiveness.

Requirements

• Experienced learning and talent development leader with a strong background in building people strategies, developing leaders, and driving organizational transformation.
• Proven experience creating and implementing learning strategies, leadership programs, career development initiatives, and scalable training solutions.
• Strong background managing performance management processes, including reviews, calibration, goal setting, and manager enablement.
• Demonstrated experience with talent reviews, succession planning, high-potential identification, and employee development strategies.
• Experience managing, coaching, or mentoring HR professionals, learning teams, or business partners.
• Professional services, consulting, technology services, systems integration, or similar industry experience strongly preferred.
• Familiarity with technology ecosystems and Microsoft-related solution areas such as Dynamics 365, Data & AI, Power Platform, or Azure is a plus.
• Experience using data and workforce insights to measure program effectiveness and improve employee development initiatives.
• Strong communication, relationship-building, and influencing skills with senior leaders and cross-functional teams.
• Ability to manage multiple priorities while maintaining strong organization, discretion, and attention to detail.
• Experience with performance management platforms is required; familiarity with PerformYard is highly desirable.

Benefits

• Competitive compensation package aligned with experience and market conditions.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• Generous paid time off to support work-life balance.
• Flexible spending accounts and health reimbursement account options.
• 401(k) retirement plan with company matching contributions.
• Opportunity to work in a collaborative, growth-focused professional services environment.
• Access to learning, development, and career growth opportunities.
• Opportunity to influence company-wide talent strategies and employee experiences.
• Inclusive workplace culture focused on collaboration, innovation, and employee success.