Director of Information Technology - Healthcare - Town & Country

Duties & Responsibilities

• Develop and execute an IT roadmap that aligns with clinical, financial and administrative priorities.
• Serve as the senior IT leader supporting EMRs, including vendor relationship management, system optimization, upgrades, and integration.
• Collaborate with executive and clinical leadership to support digital transformation initiatives and operational efficiency.
• Oversee IT infrastructure including data centers, networks, servers, endpoint devices, and telecom.
• Lead the transition to and/or optimization of cloud platforms (Azure, private cloud).
• Lead deployment, customization, and ongoing support for EMR.
• Coordinate integration with third-party applications and health information exchanges (HIEs).
• Ensure systems are maintained to meet regulatory and security requirements.
• Manage internal IT support services, including help desk operations.
• Develop and enforce Service Level Agreements (SLAs) for issue resolution, user satisfaction, and uptime.
• Ensure adequate training, documentation, and user adoption of systems.
• Oversee HIPAA security and IT compliance for the organization.
• Support HITRUST readiness efforts and the organization’s goal to obtain HITRUST certification by the end of 2027.
• May serve as the Security Officer if assigned.
• Direct IT compliance and security teams to ensure HIPAA and other applicable regulatory requirements are met, and to implement controls, documentation, and monitoring in support of HITRUST readiness (target certification by end of 2027).
• Developing, updating and implementing IT & security policies.
• Oversee vulnerability management, access control, and incident response protocols.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or related field.
• Minimum of 10 years of progressive IT experience, including 5 years in healthcare IT leadership.
• Minimum of 7 years with Cisco and Microsoft suite office products.
• Experience managing cloud migrations or hybrid environments.
• Proficiency with Cisco, Microsoft products, and cloud-based platforms such as Azure.
• Hands-on experience with EMRs such as NextGen.
• Strong understanding of healthcare operations, clinical workflows, and patient data privacy.
• Excellent communication, leadership, and strategic thinking skills.
• Ability to influence and collaborate across departments and organizational levels.
• Attention to detail and ability to remain current with regulatory and technological changes.

What We Offer

• Benefits the first day of the month following date of hire.
• Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous.
• Generous PTO policy + 9 paid holidays.
• Tuition reimbursement.
• Opportunities for professional growth and mentorship.
• Emphasis on work-life balance.

EEO

Equal Opportunity Employer.