Director of Information Technology

About the opportunity

The company is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, the platform brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive.

What You’ll Do

• Own the IT strategy, modernize systems and tooling
• Embed security and compliance into operations
• Lead the adoption and governance of AI across the company
• Work closely with Engineering, Security, Finance, People, and Operations

What We’re Looking For

• Experience leading IT strategy at a company of 500+ employees
• Proven track record of designing and scaling IT systems and tooling
• Strong understanding of modern SaaS ecosystems and architecture
• Experience implementing AI tools and/or defining AI strategy in a business context
• Ability to operate at both strategic and execution levels
• Strong cross-functional leadership and executive communication skills
• Experience partnering with security/compliance functions (SOC2, ISO, etc.)

Why This Role Matters

• Defining and leading the company’s IT strategy
• Partnering closely with leadership to proactively identify risks, opportunities, and gaps
• Driving a company-wide tooling strategy
• Establishing strong governance around systems, security, identity and access management, and AI usage
• Leading and developing the IT team

Success Looks Like

• A clear, forward-looking IT roadmap aligned to business priorities
• A rationalized, scalable, and cost-efficient tool stack
• Strong internal AI adoption with clear governance and measurable impact
• Seamless employee IT experience at scale
• Security and compliance fully integrated into day-to-day operations

What You’ll Bring

• Experience leading IT strategy and systems architecture at a 500–1500 employee company
• Proven success consolidating fragmented tooling environments and driving more standardized, scalable systems
• Deep experience with identity and access management in complex SaaS environments
• Strong judgment balancing security, compliance, and business speed
• Experience creating AI governance frameworks, evaluating AI tools, and driving responsible adoption across a company
• Strong understanding of modern SaaS ecosystems, integrations, automation, and internal systems architecture
• Ability to operate at both strategic and hands-on execution levels
• Strong cross-functional leadership and executive communication skills
• Experience partnering with security and compliance teams across frameworks like SOC2 and ISO