Director of Information Technology

About the role

The Director of Information Technology reports to the Vice President of Finance and Administration & Chief Financial Officer and serves as the Institute’s senior IT leader responsible for the strategic direction, planning, and operational management of information technology services.

Responsibilities

• Provide strategic leadership for all IT functions, aligning technology initiatives with institutional goals.
• Develop and maintain a multi-year IT roadmap, including infrastructure, systems, and cybersecurity priorities.
• Serve as a trusted advisor to senior leadership on technology trends, risks, and opportunities.
• Lead campus-wide technology planning efforts and support institutional strategic initiatives.
• Oversee all IT services, including infrastructure, enterprise applications, help desk, and instructional technologies.
• Ensure reliable, secure, and high-performing systems, networks, and services.
• Establish and monitor service levels, performance metrics, and continuous improvement processes.
• Lead incident response and problem management for critical IT issues.
• Develop, implement, and maintain a comprehensive information security program.
• Lead cybersecurity strategy, risk assessments, and mitigation efforts.
• Oversee incident response, vulnerability management, and security monitoring.
• Achieve compliance with applicable regulations, standards, and best practices.
• Coordinate third-party security assessments, audits, and vendor risk management.
• Promote campus-wide security awareness and training programs.
• Oversee IT infrastructure, including networks, servers, cloud services, and data storage.
• Ensure effective management of enterprise systems and applications supporting academic and administrative functions.
• Lead technology lifecycle planning, including upgrades, replacements, and modernization initiatives.
• Develop and manage the IT operating and capital budgets.
• Oversee procurement, contracts, and vendor relationships.
• Evaluate technology investments to ensure cost-effectiveness and alignment with institutional priorities.
• Lead, mentor, and develop IT staff, fostering a collaborative and high-performing team environment.
• Oversee recruitment, onboarding, performance management, and professional development.
• Promote cross-training and succession planning within the IT team.
• Serve as liaison between IT and campus departments to identify needs and deliver solutions.
• Participate in institutional governance and planning committees.
• Represent the Institute on the Claremont Colleges Information Technology Committee.
• Perform other duties as assigned by the Vice President of Finance and Administration & Chief Financial Officer.

  Qualifications

  • A Bachelor’s degree in Information Technology, Computer Science, Information Security, or a related field is required, with a Master’s degree preferred.
  • The ideal candidate will have a minimum of 7–10 years of progressively responsible experience in information technology, including demonstrated leadership and management experience.
  • Experience in higher education or similarly complex organizations is strongly preferred.
  • Proven experience in IT operations, cybersecurity, enterprise systems, vendor management, and budgeting.
  • Strong knowledge of IT infrastructure, cybersecurity frameworks, and enterprise systems.
  • Experience with IT service management principles (e.g., service delivery, incident management, continuous improvement).
  • Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders.
  • Demonstrated ability to manage multiple priorities and meet deadlines.
  • Commitment to customer service and continuous improvement.
  • Advanced knowledge of physical and virtual server environments and data storage technologies.
  • Excellent written and oral communication skills.
  • Ability to interact effectively with a culturally and ethnically diverse population of students, faculty, and staff.
  • Ability to work weekend and evening hours, as needed.

    Skills

    • Strong knowledge of IT infrastructure, cybersecurity frameworks, and enterprise systems.
    • Experience with IT service management principles (e.g., service delivery, incident management, continuous improvement).
    • Excellent communication and interpersonal skills.
    • Strong leadership and team management skills.
    • Demonstrated ability to manage multiple priorities and meet deadlines.
    • Commitment to customer service and continuous improvement.
    • Advanced knowledge of physical and virtual server environments and data storage technologies.
    • Excellent written and oral communication skills.
    • Ability to interact effectively with a culturally and ethnically diverse population of students, faculty, and staff.
    • Ability to work weekend and evening hours, as needed.

    Benefits

    Keck Graduate Institute offers a comprehensive compensation and benefit package, including:

    • Salary range: $120,000 - $150,000 annualized.
    • Comprehensive health insurance options.

    • Pay

      $120,000 - $150,000 annualized.

      Schedule

      Staff, full-time, benefits-eligible, exempt position. Regular hours are Monday-Friday, 8:00 am-5:00 pm. Hours will vary due to the needs of the Institute or department.