Director of Information Technology
Position Summary
The Director of Information Technology is responsible for leading enterprise technology strategy, execution, and operations across infrastructure, applications, data, and cybersecurity. This role combines hands-on operational oversight with forward-looking leadership to ensure systems are reliable today and scalable for tomorrow.
Position Responsibilities
Define and execute a multi-year IT roadmap aligned with company growth and operational priorities.
Serve as a trusted advisor to leadership on technology strategy, risk, and investment decisions, while ensuring alignment with key initiatives across operations, finance, sales, and service.
Collaborate with Artificial Intelligence (AI) Director to provide scalable infrastructure, processes, environments, security, and compliance frameworks to support the AI Director with designing and building “the backbone” (e.g., architecture and workflow orchestration) for business applications.
Own system reliability, performance, and scalability across infrastructure including servers, network, storage, and cloud environments. Ensure effective service delivery, establish monitoring and incident response processes, and lead remediation of capacity constraints and single points of failure.
Oversee ERP (Genius), CRM (Salesforce), and other critical systems. Define architecture and integration strategy, improve system performance, and drive initiatives that reduce manual processes and improve business efficiency.
Partner with Director of AI to develop in-house applications rather than continued purchasing of COTS software.
Lead the company’s cybersecurity program including risk management, policies, monitoring, and incident response. Support customer and regulatory requirements and guide investments to strengthen security posture.
Own IT budgeting, forecasting, and cost control. Manage vendor relationships and contracts, optimize spend across systems and services, and ensure efficient use of internal and external resources.
Build and lead a scalable IT organization. Recruit and develop talent, define roles and responsibilities, and implement processes that reduce dependency on individuals while improving accountability and execution.
Oversee major IT initiatives including system upgrades, integrations, and infrastructure improvements. Establish prioritization frameworks, manage competing demands, and ensure projects are delivered on time and with clear business impact.
Position Qualifications
15+ years of IT experience with progressive leadership responsibility
Proven experience managing infrastructure, enterprise applications, and IT operations
Strong business acumen including budgeting, vendor management, and capital planning
Experience leading implementation cross-departmental and transformative projects such as ERP and CRM
Experience scaling IT functions within a growing organization
Preferred experience in manufacturing environments and/or ERP and Salesforce ecosystems
Familiarity with ERP systems, supply chain software, or industrial IoT integration
Track record of building and leading small, high-performing technical teams
Advanced degree in Computer Science, Data Science, Engineering, or related field — or equivalent experience
Exposure to AI governance, responsible AI frameworks, and data privacy regulations (GDPR, CCPA, etc.)