Director of I.T.

Responsibilities

• Makes day to day decisions on IT-related matters, prioritizes the focus of the SVH IT team and ensures achievements of objectives.
• Manages the performance and skillset of the SVH IT team to establish and maintain high performance which may include coaching, developing and transitioning staff as appropriate.
• Reviews status of information technology operations and projects and prepares recommendations for new systems or improvements.
• Covers agendas and prepares materials for local IT-related governance or decision-making meetings.
• Participates in appropriate UCSF Health IT governance forums to promote coordination.
• Evaluates ongoing user needs and identifies gaps in client training or information technology (IT) service delivery.
• Establishes and assigns responsibilities for the administrative processes required to support selection, contracting, acquisition, payment and management of IT vendors and partners.
• Leverages UCSF information technology practices and procedures for operational excellence in IT areas where appropriate, e.g., end user security awareness training/communication.
• Provides responsive advice, counsel, education, and service to SVH leaders concerning IT matters, engaging other SVH and UCSF team members for support as appropriate.
• Keeps senior leaders at SVH informed and involved in major IT operational issues.
• In conjunction with CEO and UCSF Health CIO, develops annual operating and capital budgets for IT.
• Acts as a key point of coordination for projects and services provided by UCSF.
• Establishes and maintains a culture of teamwork and effective collaboration.
• Assigns and delegates activities across the SVH IT team.
• Develops and supports a culture of Service Excellence.

Qualifications

• This position requires flexibility to orient and work at UCSF Health and affiliate partner locations.
• Bachelor's degree in related area and/or equivalent experience/training.
• 5-10 years of experience managing an information technology organization.
• 5+ years of healthcare related experience.
• Experience working within health systems, large academic centers, and community hospitals.
• At least one prior implementation of IT systems in a hospital and clinic environment.
• Demonstrated ability to manage and coordinate individuals with different professional training, skill sets and personalities, across teams, and regardless of relative rank or status, in order to execute complex, impactful projects and initiatives in a collaborative manner.
• Demonstrated proficiency with the design of workflow processes integrated with automated systems.
• Demonstrated ability to promote and maintain good interpersonal relationships, and a proficiency in team building, conflict resolution, group interaction, and customer service.