Director of Human Resources

Responsibilities

• Act as a change agent, driving a positive workplace culture and strengthening employee engagement.
• Develop leadership programs and succession planning to promote internal mobility and long-term retention.
• Partner with senior leadership to align HR strategies with company growth plans.
• Oversee full cycle recruiting for key roles across Warehouse, Operations, IT, and Sales.
• Collaborate on a proactive hiring strategy to anticipate workforce needs and reduce turnover.
• Hire and support the external 1099 process, including offshore and onshore staff, consultants, and contractors.
• Serve as the on-site leader for employee relations, handling conflict resolution, coaching, and engagement programs.
• Implement a structured 30-60-90-day onboarding process to increase retention and employee satisfaction.
• Oversee performance evaluations and career development programs to create growth opportunities for employees.
• Conduct employee engagement surveys and develop action plans to continuously improve company culture.
• Lead conflict resolution strategies and crisis management processes to ensure fair and effective solutions for workplace challenges.
• Manage and enhance Julius Silvert’s benefits package, ensuring employees have access to top-tier healthcare, dental, and vision coverage.
• Administer Independence Blue Cross (IBX) health insurance, providing employees with comprehensive medical coverage, including preventive care, hospital services, and specialist visits.
• Oversee United Concordia Dental plans, covering routine checkups, major procedures, and orthodontics.
• Support vision benefits through IBX, ensuring access to affordable eye exams, prescription glasses, and contact lenses.
• Lead open enrollment, benefits education, and compliance with ACA regulations.
• Oversee workers’ compensation claims, disability benefits, and FMLA administration.
• Utilize Paycom for HRIS management, payroll processing oversight, and compliance tracking.
• Maintain light oversight of payroll processing, ensuring accuracy and compliance, while leveraging Paycom’s automation capabilities.
• Lead HR compliance efforts, ensuring adherence to OSHA, EEOC, FMLA, and HACCP regulations.
• Streamline HR workflows, reporting, and automation to enhance efficiency and data-driven decision-making.
• Implement HR analytics and metrics tracking to improve hiring, retention, and employee satisfaction through data-driven decision-making.
• Design and implement employee training programs to enhance skills, knowledge, and career growth opportunities.
• Oversee the development of leadership and professional training initiatives to ensure continuous workforce development.
• Collaborate with department heads to identify training needs and execute programs that align with business goals.

Qualifications

• Bachelor's degree in human resources, business administration, or related field.
• Minimum of 7 years of HR leadership experience with a focus on recruiting, benefits, and culture development.
• Solid job history of 5+ years at previous employers (outside of COVID-related gaps).
• Prior experience in food distribution, logistics, warehousing, or manufacturing industries preferred.
• Strong knowledge of HR laws, compliance, and employee relations best practices.
• Conversational Spanish highly preferred.
• Proven experience leading recruiting efforts for hourly and salaried roles in high-demand industries.
• Strong culture-building and employee engagement skills—must be an HR change agent.
• Ability to coach employees and managers, fostering a high-performance work environment.
• Experience with HR technology, ATS systems, and benefits platforms (Paycom experience preferred).
• Excellent communication, negotiation, and conflict resolution skills.
• Understanding of international labor laws and compliance for managing offshore staff and consultants.