Director of Housekeeping
Four Seasons · Boston, MA · 1 wk ago
On-siteCustomer Service$105k–$111k/yrFull-time
About the role
The Four Seasons One Dalton Street Boston is seeking an experienced Director of Housekeeping to ensure that guest accommodation and all areas front and back of house are maintained in a spotless condition at all times.
Responsibilities
- Manages the staff of the Housekeeping Department.
- Interviews and trains the staff.
- Schedules staff.
- Makes or coordinates the daily assignment of work.
- Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Affirms the financial goals of the department are being met.
Requirements
The candidate must have experience in a luxury, fast-paced, hospitality environment.
Qualifications
- Experience in a luxury, fast-paced, hospitality environment.
Skills
- Exceptional interpersonal and communication skills.
- Ability to manage a team effectively.
- Strong problem-solving and conflict resolution skills.
Benefits
- Salary Range: $105,000 - $110,731
- ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days.
- MATCHED 401(k) Retirement Plan after 1 year.
- Complimentary Life insurance.
- Complimentary and Discounted Employee Travel program after 6 months around the world.
- Complimentary daily Employee Meals.
- Discounted Parking and Public Transportation.
- Robust Time Off Plan: Paid Time Off, Holidays, Personal Days, Floating Holidays.
Pay
$105,000 - $110,731
Schedule
Not specified