Director of Food and Beverage

About the role

The Kimpton Hotel Monaco Baltimore Inner Harbor is seeking a Director of Food and Beverage to join its dynamic team. Located in the historic B&O Railroad Headquarters, the hotel offers a tranquil setting near the Inner Harbor waterfront, with a central downtown location near key attractions.

Responsibilities

• Manage, administer, direct, and control the smooth, friendly, and efficient operation of the restaurant and/or room service discipline.
• Direct staffing of areas consistent with volume of business and needs.
• Maintain high sanitation standards and ensure compliance with all standards, policies, and procedures.
• Know all emergency procedures.
• Efficiently supervise, guide, and train all restaurant/room service employees to perform their job duties to the best of their abilities.
• Schedule, evaluate, and direct all direct-reports.
• Keep open communication between management and employees.
• Provide disciplinary action when, and if, necessary.
• Provide employees with the tools and equipment they need to perform their jobs.
• Participate in the following:
• Oversee all functions of the Restaurant Supervisor and all hourly personnel.
• Take immediate action on problems that are encountered in the restaurant.
• Maintain constant control of sanitation levels and operating standards for the restaurant.
• Responsible for the care, handling, and storage of all restaurant equipment placed in his or her care.
• Responsible for the proper forecasting and payroll controls in the restaurant.
• Ensure all paperwork needed by Accounting and other departments for the correct assessment of monies spent daily and product control be finished correctly and turned in (menu tabs, guest counts, drop envelopes, taste panels, daily payroll, schedules, and opening/closing reports).
• Share accountability for achieving cost goals in the area of sales, labor, and expense.
• Interview and hire new personnel when needed.
• Review and approve all restaurant evaluations, hires, job transfers, warning notices, counseling sessions, and termination records.
• Evaluate staff performance on a 90-day and annual basis.
• Conduct self to reflect the high standards of professionalism within the company.
• Read, learn, understand, and refer to the applicable company Standard Operating Procedures.
• Accurately perform cash handling procedures.
• During scheduled shift and specifically during peak hours, generally circulate through the restaurant to cordially greet and visit with guests.
• Enforce alcohol awareness policy.

Requirements

• At least 5 years of experience in a similar position.
• Previous experience in all food and beverage areas with emphasis on creativity and merchandising.
• Strong knowledge of supervisory and other management skills.
• Thorough knowledge of food preparation and purchasing, dining room service, banquet operation, back-of-the-house operations, cost control, basic accounting, scheduling, payroll, bartending, wine and alcoholic beverage merchandising and dispensing.
• Food Manager Certification.
• TIPS or equivalent Certification.

Qualifications

• Preferred: ServSafe Food Mgr Cert, Certified Food Handler.

Skills

• Leadership and management skills.
• Customer service orientation.
• Problem-solving and decision-making abilities.
• Knowledge of food service operations.
• Ability to handle multiple tasks simultaneously.

Benefits

An exceptional benefit plan for eligible associates & your family members, including a 401K matching program, flexible scheduling, and discounts with our Crescent managed properties in North America for you & your family members and discounts at IHG properties worldwide.